Workplace Experience Lead(m/w/x)

Requirements

• 3+ years experience in office management, workplace coordination, or similar role
• Comfort working with or supporting C-level
• Warm, outgoing personality
• Approachability and helpfulness
• Enjoyment in coordinating/keeping things together
• Hands-on, get-things-done attitude
• Proactive problem-solving
• Ability to work independently
• Ownership of tasks
• Strong organizational skills
• Structured way of working
• Ability to multitask effectively
• Confidence in leading others
• Ability to give clear directions
• Supportive leadership style
• Fluent English
• German (strong plus for vendor/facilities communication)

Tasks

• Ensure a great experience for all office visitors.
• Welcome office visitors.
• Handle incoming and outgoing mail.
• Manage office door access.
• Serve as the first point of contact for inquiries.
• Provide daily operational support to team members.
• Plan and coordinate team events and team days.
• Ensure office spaces are tidy.
• Keep office supplies stocked.
• Prepare meeting rooms for use.
• Collaborate on hybrid workplace experience.
• Ensure consistent workplace experience for all.
• Provide the right setup for remote work.
• Lead a small team of two.
• Conduct regular team check-ins.
• Provide feedback and development conversations.
• Ensure team members have necessary resources.
• Manage team member onboarding processes.
• Manage team member offboarding processes.
• Ensure a positive start for new joiners.
• Ensure all office technology functions properly.
• Serve as the first point of contact for tech issues.
• Liaise with IT for technical support.
• Handle travel bookings for team members.
• Coordinate C-Level executive travel.
• Manage relationships with vendors and providers.
• Monitor vendor performance and delivery.
• Control costs for facilities and supplies.
• Ensure compliance with health and safety requirements.
• Handle CEO's documents with discretion.
• Manage CEO's scheduling and correspondence.
• Assist with shareholder communication.
• Provide board-related administrative support.
• Assist with cross-account payroll administration.
• Support accounting administration as needed.

Work Experience

EducationMore information about education requirement

Languages