Description

As an IT Working Student, you will support daily operations by providing hardware and software assistance, managing user onboarding, and contributing to IT documentation. You will gain valuable experience in a cloud-first SaaS environment while collaborating with the IT and Security teams.

Requirements

• •Currently pursuing a degree in IT or a related field or comparable qualifications
• •Basic hands-on experience with Windows and macOS operating systems and end-user hardware
• •Strong interest in IT operations and modern SaaS environments
• •Interest in IT security topics and willingness to learn about security tools and best practices
• •Good problem-solving skills and a structured, reliable working style
• •Ability to explain technical topics clearly to non-technical users
• •Fluency in both English and German (written and spoken)
• •Proactive mindset with a strong willingness to learn, adapt, and take ownership of tasks over time

Tasks

• •Provide first-level hardware and software support for employees
• •Administer the Microsoft 365 environment
• •Support internal IT for Microsoft 365 and Microsoft Office
• •Assist with Jira and Confluence support
• •Provide support for Slack and security tools like password managers
• •Manage MDM solutions and other critical SaaS applications
• •Assist with user onboarding and offboarding workflows
• •Track and manage hardware asset inventory
• •Help implement IT and security controls under guidance
• •Contribute to documentation of IT processes and procedures
• •Participate in IT improvement and planning discussions
• •Automate repetitive IT tasks using workflows or scripts

Benefits