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IOIONOS SE

Working Student in Customer Care Operations(m/w/x)

Karlsruhe
Part-timeWorking StudentWith Home Office
AI/ML
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Scaling key services and building workflow automations with Claude AI and n8n for a leading digitalization partner. Initial business analysis or project management skills required. Flexible hybrid work, subsidized canteen.

Requirements

  • Currently enrolled at university
  • Strong interest or initial background in technology (AI, process engineering, automation)
  • Initial skills in business analysis or project management
  • Excellent communication and networking skills
  • Confidence to engage stakeholders
  • Familiarity with automation platforms (n8n, Zapier, similar)
  • Exposure to AI tools and LLM workflows
  • Interest in organizational design, process engineering, or operational scaling
  • Curiosity for new technology developments
  • Proactive mindset
  • Fluent in German
  • Fluent in English

Tasks

  • Conduct resource assessments
  • Scale key services to additional brands
  • Build workflow automations
  • Use tools like Claude AI, n8n, and Google Workspace
  • Produce regular customer care metrics reports
  • Collaborate with international teams
  • Bridge cross-brand operational gaps
  • Engage with stakeholders
  • Support process integration

Education

  • Currently in higher education

Languages

  • German – Fluent
  • English – Fluent

Tools & Technologies

  • AI
  • process engineering
  • automation
  • n8n
  • Zapier
  • LLM

Benefits

Flexible Working

  • Flexible work schedule
  • Hybrid working model

Free or Subsidized Food

  • Subsidized canteen

Snacks & Drinks

  • Free drinks

Modern Office

  • Modern office space

Parking & Commuter Benefits

  • Good transport connections

Corporate Discounts

  • Employee discounts

Team Events

  • Employee events

Learning & Development

  • Training and development opportunities

Healthcare & Fitness

  • Health offers
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of IONOS SE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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