Orbem GmbH
Working Student - Technical Customer Support(m/w/x)
Part-timeWorking StudentWith Homeoffice
from 14 - 16 / hour
München
New Job?Nejo!
The AI Job Search Engine
EX
EXTEDO GmbHWorking Student for Application Customer Support(m/w/x)
München
Part-timeWorking StudentWith Home Office
Description
You will play a vital role in the life sciences sector by troubleshooting software inquiries and managing the customer portal to ensure pharmaceutical clients receive seamless technical support.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Enrollment in Computer Science, IT, or related degree
- •Interest in software applications and customer support
- •Excellent English and optional German skills
- •Basic software troubleshooting and problem-solving skills
- •Independent work and teamwork skills
- •Strong organizational skills and attention to detail
- •Open and team-oriented personality
- •Enjoyment of on-site collaboration and idea exchange
Education
Currently in higher education
Tasks
- •Assist customers with software application inquiries
- •Troubleshoot and resolve technical issues
- •Document interactions and issues in Salesforce
- •Collaborate with senior staff on complex escalations
- •Maintain the Salesforce-based Customer Portal
- •Generate required support and portal reports
- •Conduct software diagnostics using FAQ resources
- •Develop and update support documentation
- •Contribute to service quality improvement projects
Languages
English – Business Fluent
German – Basic
Benefits
Flexible Working
- •Flexible working arrangements
- •Remote work within EU
Ergonomic Workplace
- •Height-adjustable desks
- •Ergonomic working conditions
Learning & Development
- •Onboarding and training program
- •Learning and development opportunities
Team Events
- •Regular company and team events
Free or Subsidized Food
- •Canteen allowance
Public Transport Subsidies
- •Public transport ticket subsidy
More Vacation Days
- •30 days of vacation
Retirement Plans
- •Company pension scheme
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of EXTEDO GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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EX
EXTEDO GmbHWorking Student for Application Customer Support(m/w/x)
München
Part-timeWorking StudentWith Home Office
New Job?Nejo!
The AI Job Search Engine
Description
You will play a vital role in the life sciences sector by troubleshooting software inquiries and managing the customer portal to ensure pharmaceutical clients receive seamless technical support.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Enrollment in Computer Science, IT, or related degree
- •Interest in software applications and customer support
- •Excellent English and optional German skills
- •Basic software troubleshooting and problem-solving skills
- •Independent work and teamwork skills
- •Strong organizational skills and attention to detail
- •Open and team-oriented personality
- •Enjoyment of on-site collaboration and idea exchange
Education
Currently in higher education
Tasks
- •Assist customers with software application inquiries
- •Troubleshoot and resolve technical issues
- •Document interactions and issues in Salesforce
- •Collaborate with senior staff on complex escalations
- •Maintain the Salesforce-based Customer Portal
- •Generate required support and portal reports
- •Conduct software diagnostics using FAQ resources
- •Develop and update support documentation
- •Contribute to service quality improvement projects
Languages
English – Business Fluent
German – Basic
Benefits
Flexible Working
- •Flexible working arrangements
- •Remote work within EU
Ergonomic Workplace
- •Height-adjustable desks
- •Ergonomic working conditions
Learning & Development
- •Onboarding and training program
- •Learning and development opportunities
Team Events
- •Regular company and team events
Free or Subsidized Food
- •Canteen allowance
Public Transport Subsidies
- •Public transport ticket subsidy
More Vacation Days
- •30 days of vacation
Retirement Plans
- •Company pension scheme
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of EXTEDO GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
EXTEDO GmbH
Industry
Pharmaceuticals
Description
The company empowers health authorities and pharmaceutical companies to manage regulated information throughout the pharmaceutical product lifecycle.
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