Leidos, Inc.
TRICARE Beneficiary Services Representative(m/w/x)
Full-timeOn-siteExperienced
from USD 32,000 / year
Ramstein
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LELeidos
TRICARE Beneficiary Services Representative FLOATER(m/w/x)
Kaiserslautern, Sembach
from USD 57,575 / year
Full-timeOn-siteExperienced
Nejo AI Summary
In this role, you will play a vital part in supporting military families by providing education and enrollment services for TRICARE. Daily activities will include processing enrollments, assisting with claims, and conducting briefings, all while ensuring compliance with regulations.
Requirements
- High School diploma, GED, or equivalent experience
- U.S. Citizenship
- SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor
- Eligible to obtain and maintain ADP IT III clearance
- 3+ years of customer service experience
- Willing and able to travel to multiple sites 25-75% of the time
- Fluency in English with strong written and oral communication
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Effectiveness at delivering presentations
- Ability to tactfully communicate with others
- Self-starter, able to work independently
- Strong organizational, time management, and multitasking abilities
- High attention to detail
- Familiarity with TRICARE Overseas Program, DEERS, DOES, and MHS Genesis
- Work background in U.S. military healthcare delivery system or civilian managed care
Tasks
- Travel 25-75% for multi-site coverage
- Process enrollments, disenrollments, and portability transfers
- Update Primary Care Managers following MTF guidelines
- Provide guidance on TRICARE resources and benefits
- Assist beneficiaries with enrollment and claims over the phone and in person
- Offer basic claims status updates
- Conduct briefings for various events
- Record daily activities and Other Health Insurance information
- Evaluate and escalate complex issues for resolution
- Maintain compliance with HIPAA regulations and confidentiality
- Complete required training courses on time
- Support remote assistance and train new team members
Work Experience
3 years
Education
Compulsory education
Languages
English – Business Fluent
Tools & Technologies
Microsoft Office
Benefits
Additional Allowances
- •Annual foreign service premium
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Leidos and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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LELeidos
TRICARE Beneficiary Services Representative FLOATER(m/w/x)
Kaiserslautern, Sembach
from USD 57,575 / year
Full-timeOn-siteExperienced
Nejo AI Summary
In this role, you will play a vital part in supporting military families by providing education and enrollment services for TRICARE. Daily activities will include processing enrollments, assisting with claims, and conducting briefings, all while ensuring compliance with regulations.
Requirements
- High School diploma, GED, or equivalent experience
- U.S. Citizenship
- SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor
- Eligible to obtain and maintain ADP IT III clearance
- 3+ years of customer service experience
- Willing and able to travel to multiple sites 25-75% of the time
- Fluency in English with strong written and oral communication
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Effectiveness at delivering presentations
- Ability to tactfully communicate with others
- Self-starter, able to work independently
- Strong organizational, time management, and multitasking abilities
- High attention to detail
- Familiarity with TRICARE Overseas Program, DEERS, DOES, and MHS Genesis
- Work background in U.S. military healthcare delivery system or civilian managed care
Tasks
- Travel 25-75% for multi-site coverage
- Process enrollments, disenrollments, and portability transfers
- Update Primary Care Managers following MTF guidelines
- Provide guidance on TRICARE resources and benefits
- Assist beneficiaries with enrollment and claims over the phone and in person
- Offer basic claims status updates
- Conduct briefings for various events
- Record daily activities and Other Health Insurance information
- Evaluate and escalate complex issues for resolution
- Maintain compliance with HIPAA regulations and confidentiality
- Complete required training courses on time
- Support remote assistance and train new team members
Work Experience
3 years
Education
Compulsory education
Languages
English – Business Fluent
Tools & Technologies
Microsoft Office
Benefits
Additional Allowances
- •Annual foreign service premium
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Leidos and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Leidos
Industry
Healthcare
Description
The company outthinks, outbuilds, and outpaces the status quo to meet mission demands.
Not a perfect match?
- Leidos, Inc.
TRICARE Beneficiary Services Representative(m/w/x)
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Full-timeOn-siteExperiencedKaiserslautern - Booz Allen Hamilton
Field Service Representative(m/w/x)
Full-timeOn-siteSeniorfrom USD 141,000 / yearRamstein-Miesenbach - 430 Scheduled Airlines Traffic Offices, Inc. - Germany
Travel Consultant(m/w/x)
Full-timeOn-siteExperiencedRamstein - U.S. Air Force – Personalbüro Ramstein Air Base
Sachbearbeiter Schulwesen(m/w/x)
Full-timeOn-siteExperiencedfrom 3,500.96 - 5,129.8 / monthRamstein-Miesenbach