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Trainer, Client Education(m/w/x)
Delivering hands-on and remote training on product- and study-specific content for clinical trial sites and CROs. 2-3 years' technical training delivery experience required. Flexible work schedules.
Requirements
- BA/BS degree in education, business, science, or related fields, or equivalent industry experience (preferred)
- 2-3 years' technical training delivery experience
- Knowledge of clinical trials or regulated industries (preferred)
- Strong interpersonal, verbal, written communication, and presentation skills
- Excellent problem-solving and customer-focused mindset
- Proficiency with Microsoft Word, PowerPoint, Excel
- Ability to travel up to 80% (domestic/international); valid passport or ability to obtain one
- Multi-lingual capabilities (preferred)
Tasks
- Deliver in-person, hands-on, and remote training to sites and CROs
- Provide required documentation during training sessions
- Create product- and study-specific training presentations
- Deliver training presentations to sites, CROs, and sponsors
- Conduct hands-on training for internal and external stakeholders
- Collaborate with project teams and sponsors
- Develop training strategies aligned with study scope and complexity
- Partner with product management and internal groups
- Stay informed on new products and processes
- Support the help desk team
- Resolve escalated inquiries
- Evaluate workflows across departments
- Update ETD templates
- Ensure training materials remain current
- Maintain knowledge of product releases
- Participate in weekly project calls
- Address training needs and site knowledge issues
- Perform other assigned duties
Work Experience
- 2 - 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Word
- PowerPoint
- Excel
Benefits
Competitive Pay
- Competitive compensation
Flexible Working
- Flexible work schedules
More Vacation Days
- Attractive PTO plan
Learning & Development
- Engaging employee programs
- Home
- Jobs in Germany
- Trainer, Client EducationTrainer, Client Education at eResearchTechnology GmbH
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- Home
- Jobs in Germany
- Trainer, Client EducationTrainer, Client Education at eResearchTechnology GmbH
Trainer, Client Education(m/w/x)
Delivering hands-on and remote training on product- and study-specific content for clinical trial sites and CROs. 2-3 years' technical training delivery experience required. Flexible work schedules.
Requirements
- BA/BS degree in education, business, science, or related fields, or equivalent industry experience (preferred)
- 2-3 years' technical training delivery experience
- Knowledge of clinical trials or regulated industries (preferred)
- Strong interpersonal, verbal, written communication, and presentation skills
- Excellent problem-solving and customer-focused mindset
- Proficiency with Microsoft Word, PowerPoint, Excel
- Ability to travel up to 80% (domestic/international); valid passport or ability to obtain one
- Multi-lingual capabilities (preferred)
Tasks
- Deliver in-person, hands-on, and remote training to sites and CROs
- Provide required documentation during training sessions
- Create product- and study-specific training presentations
- Deliver training presentations to sites, CROs, and sponsors
- Conduct hands-on training for internal and external stakeholders
- Collaborate with project teams and sponsors
- Develop training strategies aligned with study scope and complexity
- Partner with product management and internal groups
- Stay informed on new products and processes
- Support the help desk team
- Resolve escalated inquiries
- Evaluate workflows across departments
- Update ETD templates
- Ensure training materials remain current
- Maintain knowledge of product releases
- Participate in weekly project calls
- Address training needs and site knowledge issues
- Perform other assigned duties
Work Experience
- 2 - 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Word
- PowerPoint
- Excel
Benefits
Competitive Pay
- Competitive compensation
Flexible Working
- Flexible work schedules
More Vacation Days
- Attractive PTO plan
Learning & Development
- Engaging employee programs
About the Company
eResearchTechnology GmbH
Industry
Healthcare
Description
The company transforms lives by unlocking better evidence to advance clinical science and bring life-changing therapies to patients faster.
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