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Trainer, Client Education(m/w/x)
Delivering hands-on and remote training on product- and study-specific content for clinical trial sites and CROs. 2-3 years' technical training delivery experience required. Flexible work schedules.
Requirements
- BA/BS degree in education, business, science, or related fields, or equivalent industry experience (preferred)
- 2-3 years' technical training delivery experience
- Knowledge of clinical trials or regulated industries (preferred)
- Strong interpersonal, verbal, written communication, and presentation skills
- Excellent problem-solving and customer-focused mindset
- Proficiency with Microsoft Word, PowerPoint, Excel
- Ability to travel up to 80% (domestic/international); valid passport or ability to obtain one
- Multi-lingual capabilities (preferred)
Tasks
- Deliver in-person, hands-on, and remote training to sites and CROs
- Provide required documentation during training sessions
- Create product- and study-specific training presentations
- Deliver training presentations to sites, CROs, and sponsors
- Conduct hands-on training for internal and external stakeholders
- Collaborate with project teams and sponsors
- Develop training strategies aligned with study scope and complexity
- Partner with product management and internal groups
- Stay informed on new products and processes
- Support the help desk team
- Resolve escalated inquiries
- Evaluate workflows across departments
- Update ETD templates
- Ensure training materials remain current
- Maintain knowledge of product releases
- Participate in weekly project calls
- Address training needs and site knowledge issues
- Perform other assigned duties
Work Experience
- 2 - 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Word
- PowerPoint
- Excel
Benefits
Competitive Pay
- Competitive compensation
Flexible Working
- Flexible work schedules
More Vacation Days
- Attractive PTO plan
Learning & Development
- Engaging employee programs
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Trainer, Client Education(m/w/x)
Delivering hands-on and remote training on product- and study-specific content for clinical trial sites and CROs. 2-3 years' technical training delivery experience required. Flexible work schedules.
Requirements
- BA/BS degree in education, business, science, or related fields, or equivalent industry experience (preferred)
- 2-3 years' technical training delivery experience
- Knowledge of clinical trials or regulated industries (preferred)
- Strong interpersonal, verbal, written communication, and presentation skills
- Excellent problem-solving and customer-focused mindset
- Proficiency with Microsoft Word, PowerPoint, Excel
- Ability to travel up to 80% (domestic/international); valid passport or ability to obtain one
- Multi-lingual capabilities (preferred)
Tasks
- Deliver in-person, hands-on, and remote training to sites and CROs
- Provide required documentation during training sessions
- Create product- and study-specific training presentations
- Deliver training presentations to sites, CROs, and sponsors
- Conduct hands-on training for internal and external stakeholders
- Collaborate with project teams and sponsors
- Develop training strategies aligned with study scope and complexity
- Partner with product management and internal groups
- Stay informed on new products and processes
- Support the help desk team
- Resolve escalated inquiries
- Evaluate workflows across departments
- Update ETD templates
- Ensure training materials remain current
- Maintain knowledge of product releases
- Participate in weekly project calls
- Address training needs and site knowledge issues
- Perform other assigned duties
Work Experience
- 2 - 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Word
- PowerPoint
- Excel
Benefits
Competitive Pay
- Competitive compensation
Flexible Working
- Flexible work schedules
More Vacation Days
- Attractive PTO plan
Learning & Development
- Engaging employee programs
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
eResearchTechnology GmbH
Industry
Healthcare
Description
The company transforms lives by unlocking better evidence to advance clinical science and bring life-changing therapies to patients faster.
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