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Endress+Hauser
3mo ago

Thesis (BA/MA)(m/w/x)

Freiburg im Breisgau
Full-timeInternshipWith Home Office
AI/ML

Description

In this role, you will explore how Salesforce Agentforce can enhance service operations by analyzing current processes and engaging with employees to identify their needs. Your insights will help shape the integration of AI into daily workflows.

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Requirements

  • •Currently studying in industrial engineering, business informatics, business administration, or related discipline
  • •Excitement about AI supporting customer contact
  • •Focus on user view and existing AI models
  • •Enjoyment of participating in workshops
  • •Very good listening skills
  • •Analytical skills
  • •Ability to work independently
  • •Fluency in German
  • •Ideally fluent in English

Education

Currently in higher education

Tasks

  • •Familiarize yourself with existing service processes at Endress+Hauser
  • •Evaluate the automation potential of current service processes
  • •Understand Salesforce Agentforce and its features
  • •Examine agent-to-agent communication within Salesforce Agentforce
  • •Conduct workshops with service employees to gather requirements
  • •Identify challenges faced by service employees in their daily work
  • •Determine relevant use cases for Salesforce Agentforce
  • •Develop an implementation concept for integrating Agentforce

Languages

German – Native

English – Business Fluent

Benefits

Mentorship & Coaching

  • •Professional and personal support

Diverse Work

  • •Opportunity to work independently

Modern Office

  • •State-of-the-art working environment

Flexible Working

  • •Home office in consultation

Team Events

  • •Various company and team events

Public Transport Subsidies

  • •Germany ticket included

Bonuses & Incentives

  • •Success bonus at the end of your thesis
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Endress+Hauser and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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