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ENEndress+Hauser

Thesis (BA/MA)(m/w/x)

Freiburg im Breisgau
Full-timeInternshipWith Home Office
AI/ML

Analyzing service process automation potential with Salesforce Agentforce for sustainable flow measurement. Current studies in industrial engineering, business informatics, or business administration required. Flexible home office option.

Requirements

  • Currently studying in industrial engineering, business informatics, business administration, or related discipline
  • Excitement about AI supporting customer contact
  • Focus on user view and existing AI models
  • Enjoyment of participating in workshops
  • Very good listening skills
  • Analytical skills
  • Ability to work independently
  • Fluency in German
  • Ideally fluent in English

Tasks

  • Familiarize yourself with existing service processes at Endress+Hauser
  • Evaluate the automation potential of current service processes
  • Understand Salesforce Agentforce and its features
  • Examine agent-to-agent communication within Salesforce Agentforce
  • Conduct workshops with service employees to gather requirements
  • Identify challenges faced by service employees in their daily work
  • Determine relevant use cases for Salesforce Agentforce
  • Develop an implementation concept for integrating Agentforce

Education

  • Currently in higher education

Languages

  • GermanNative
  • EnglishBusiness Fluent

Benefits

Mentorship & Coaching

  • Professional and personal support

Diverse Work

  • Opportunity to work independently

Modern Office

  • State-of-the-art working environment

Flexible Working

  • Home office in consultation

Team Events

  • Various company and team events

Public Transport Subsidies

  • Germany ticket included

Bonuses & Incentives

  • Success bonus at the end of your thesis
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