Geotab
Technical Customer Support Representative (Italian speaker)(m/w/x)
Full-timeOn-siteJunior
Aachen
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GEGeotab
Technical Support Specialist – DACH and Benelux Markets(m/w/x)
Aachen
Full-timeOn-siteJunior
AI/ML
Data Science
Nejo AI Summary
Troubleshooting hardware/software issues for connected transportation fleets in DACH/Benelux. Strong programming and big data application knowledge required. Flexible work, home office reimbursement.
Requirements
- Team-player with strong technical aptitude
- Solid knowledge of programming languages and big data applications
- Strong analytical skills
- Interpersonal relationship building skills
- Ability to manage multiple tasks and projects simultaneously
- Adaptability to growing technology and market demands
- Customer service/support experience
- Technical issue troubleshooting experience
- Professional-level proficiency in Dutch
- Professional-level proficiency in German
- Technical troubleshooting for Dutch and German markets
- Business communication for Dutch and German markets
- Post-Secondary Diploma/Degree in Engineering, Computer Science, or related field
- Working knowledge of programming languages
- Working knowledge of data warehouses
- Expert level Excel skills
- Technical competence in Google Suite for business
- Excellent verbal communication skills
- Excellent written communication skills
- Comfort speaking with customers via telephone, email, and chat
Tasks
- Diagnose and resolve hardware and software issues
- Support customers and partners through phone, chat, and email
- Provide technical expertise on database setup and user management
- Troubleshoot device errors, network communications, and portal configuration
- Assist with product implementation and navigation
- Coordinate return and exchange processes for devices and accessories
- Develop and deliver product service training to resellers and customers
- Manage and resolve customer complaints
- Report severe issues to management
- Maintain customer data confidentiality and security
- Support global strategic initiatives
Work Experience
- 1 - 3 years
Education
- Vocational certification
Languages
- Dutch – Business Fluent
- German – Business Fluent
Tools & Technologies
- SQL
- Python
- C#
- JavaScript
- Google Big Query
- Excel
- Google Suite
Benefits
Flexible Working
- Flexible working arrangements
Additional Allowances
- Home office reimbursement
- Co-pay tuition reimbursement
Modern Office
- State-of-the-art office
Public Transport Subsidies
- Public transportation reimbursement
Retirement Plans
- Employer pension contributions
Healthcare & Fitness
- Generous medical & dental benefits for you and family
- Subsidized fitness membership
Other Benefits
- Electric vehicle purchase incentive
Team Events
- Online social events
Family Support
- Work-life balance initiatives
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Geotab and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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GEGeotab
Technical Support Specialist – DACH and Benelux Markets(m/w/x)
Aachen
Full-timeOn-siteJunior
AI/ML
Data Science
Nejo AI Summary
Troubleshooting hardware/software issues for connected transportation fleets in DACH/Benelux. Strong programming and big data application knowledge required. Flexible work, home office reimbursement.
Requirements
- Team-player with strong technical aptitude
- Solid knowledge of programming languages and big data applications
- Strong analytical skills
- Interpersonal relationship building skills
- Ability to manage multiple tasks and projects simultaneously
- Adaptability to growing technology and market demands
- Customer service/support experience
- Technical issue troubleshooting experience
- Professional-level proficiency in Dutch
- Professional-level proficiency in German
- Technical troubleshooting for Dutch and German markets
- Business communication for Dutch and German markets
- Post-Secondary Diploma/Degree in Engineering, Computer Science, or related field
- Working knowledge of programming languages
- Working knowledge of data warehouses
- Expert level Excel skills
- Technical competence in Google Suite for business
- Excellent verbal communication skills
- Excellent written communication skills
- Comfort speaking with customers via telephone, email, and chat
Tasks
- Diagnose and resolve hardware and software issues
- Support customers and partners through phone, chat, and email
- Provide technical expertise on database setup and user management
- Troubleshoot device errors, network communications, and portal configuration
- Assist with product implementation and navigation
- Coordinate return and exchange processes for devices and accessories
- Develop and deliver product service training to resellers and customers
- Manage and resolve customer complaints
- Report severe issues to management
- Maintain customer data confidentiality and security
- Support global strategic initiatives
Work Experience
- 1 - 3 years
Education
- Vocational certification
Languages
- Dutch – Business Fluent
- German – Business Fluent
Tools & Technologies
- SQL
- Python
- C#
- JavaScript
- Google Big Query
- Excel
- Google Suite
Benefits
Flexible Working
- Flexible working arrangements
Additional Allowances
- Home office reimbursement
- Co-pay tuition reimbursement
Modern Office
- State-of-the-art office
Public Transport Subsidies
- Public transportation reimbursement
Retirement Plans
- Employer pension contributions
Healthcare & Fitness
- Generous medical & dental benefits for you and family
- Subsidized fitness membership
Other Benefits
- Electric vehicle purchase incentive
Team Events
- Online social events
Family Support
- Work-life balance initiatives
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Geotab and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Geotab
Industry
IT
Description
Geotab is a global leader in IoT and connected transportation, advancing security and providing web-based analytics for fleet management.
Not a perfect match?
- Geotab
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Full-timeOn-siteJuniorEschweiler - arvea GmbH
Elektriker mit guten Französischkenntnissen(m/w/x)
Full-timeOn-siteNot specifiedÜbach-Palenberg - arvea GmbH
Elektriker mit guten Französischkenntnissen(m/w/x)
Full-timeOn-siteNot specifiedAlsdorf