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Technical Support Engineer(m/w/x)
Supporting front-end organizations on ABB DCS systems and lifecycle services, troubleshooting industrial communication protocols. Experience with process automation and industrial communication protocols like OPC, PROFIBUS required. Employee Share Acquisition Plan, flexible work practices.
Requirements
- Bachelor's degree in Electrical Engineering, Computer Science, Software Engineering, or related field
- Experience in process automation and industrial communication (OPC, PROFIBUS, PROFINET, Modbus TCP)
- Beneficial knowledge of ABB DCS products (ABB Ability™ System 800xA, Symphony™ Plus)
- Exposure to cybersecurity, virtualization, and edge/cloud technologies
- High self-motivation
- Curiosity
- Strong willingness to learn new technologies
- Ownership demonstration ability
- Problem-solving and solution-oriented mindset
- Effective communication skills
- Negotiation-level English (written and spoken)
- Fluent German (written and spoken)
- Willingness to travel (up to 5%)
Tasks
- Develop products and customer solutions with experts
- Support front-end organizations using ABB DCS systems
- Support front-end organizations with lifecycle services
- Diagnose technical issues
- Troubleshoot technical issues
- Evaluate problem descriptions
- Analyze log files
- Perform remote diagnostics
- Collaborate with teams to resolve complex technical issues
- Collaborate with teams to improve products
- Build and maintain infrastructure for development and testing
- Build competence in ABB’s DCS portfolio
- Maintain competence in ABB’s DCS portfolio
- Contribute to competence development for support teams
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- OPC
- PROFIBUS
- PROFINET
- Modbus TCP
- ABB DCS
- ABB Ability System 800xA
- Symphony Plus
- Cybersecurity solutions
- Virtualization
- Edge technologies
- Cloud technologies
Benefits
Free or Subsidized Food
- Canteen
Mental Health Support
- Employee Assistance Program
Flexible Working
- Flexible Workpractices
Competitive Pay
- Employee Share Acquisition Plan
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Technical Support Engineer(m/w/x)
Supporting front-end organizations on ABB DCS systems and lifecycle services, troubleshooting industrial communication protocols. Experience with process automation and industrial communication protocols like OPC, PROFIBUS required. Employee Share Acquisition Plan, flexible work practices.
Requirements
- Bachelor's degree in Electrical Engineering, Computer Science, Software Engineering, or related field
- Experience in process automation and industrial communication (OPC, PROFIBUS, PROFINET, Modbus TCP)
- Beneficial knowledge of ABB DCS products (ABB Ability™ System 800xA, Symphony™ Plus)
- Exposure to cybersecurity, virtualization, and edge/cloud technologies
- High self-motivation
- Curiosity
- Strong willingness to learn new technologies
- Ownership demonstration ability
- Problem-solving and solution-oriented mindset
- Effective communication skills
- Negotiation-level English (written and spoken)
- Fluent German (written and spoken)
- Willingness to travel (up to 5%)
Tasks
- Develop products and customer solutions with experts
- Support front-end organizations using ABB DCS systems
- Support front-end organizations with lifecycle services
- Diagnose technical issues
- Troubleshoot technical issues
- Evaluate problem descriptions
- Analyze log files
- Perform remote diagnostics
- Collaborate with teams to resolve complex technical issues
- Collaborate with teams to improve products
- Build and maintain infrastructure for development and testing
- Build competence in ABB’s DCS portfolio
- Maintain competence in ABB’s DCS portfolio
- Contribute to competence development for support teams
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- OPC
- PROFIBUS
- PROFINET
- Modbus TCP
- ABB DCS
- ABB Ability System 800xA
- Symphony Plus
- Cybersecurity solutions
- Virtualization
- Edge technologies
- Cloud technologies
Benefits
Free or Subsidized Food
- Canteen
Mental Health Support
- Employee Assistance Program
Flexible Working
- Flexible Workpractices
Competitive Pay
- Employee Share Acquisition Plan
About the Company
ABB AG
Industry
EnergyAutomation
Description
Das Unternehmen ist ein globaler Marktführer, der Industrien dabei unterstützt, effizienter und umweltfreundlicher zu arbeiten.
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