Kombo
Technical Support Engineer(m/w/x)
Full-timeOn-siteExperienced
Berlin
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IDIDnow
Technical Service Engineer(m/w/x)
Berlin
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Customer integration and app support for AI-driven identity verification SaaS at European leader in digital identity. Academic engineering background and essential SQL programming skills required. 1on1 mental health sessions and unlimited learning platform access.
Requirements
- 3+ years professional experience in IT, software development, technical solutions, second-level support
- Academic background in Engineering or advanced technical degree
- Essential SQL programming skills
- Highly valued Python, Java experience
- Familiarity with state-of-the-art technologies (HTTP(S), REST, iOS/Android)
- Located in Germany
- Several years professional experience as second-level support, (technical) project manager, or software engineer
- Required understanding and interpreting code
- Preferred programming skills
- Required full professional English proficiency
- Welcome German language skills
Tasks
- Manage critical situations
- Drive solution finding
- Resolve customer escalations
- Help customers use our app effectively
- Ensure successful customer integration
- Identify areas for product improvements
- Work closely with teams to develop technical solutions
- Collaborate to resolve issues
- Ensure solutions are implemented
- De-escalate customer situations
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- english – Business Fluent
- german – Basic
Tools & Technologies
- SQL
- Python
- Java
- HTTP(S)
- REST
- iOS
- Android
Benefits
Mental Health Support
- Access to mental health platform nilo
- 1on1 mental health sessions
Learning & Development
- Udemy training platform access
- Unlimited course consumption
- Certification opportunities
Modern Equipment
- Equipment support for remote work
Flexible Working
- Flexible working hours
Team Events
- Regular onsite gatherings
- Summer parties
Other Benefits
- Internal initiatives
More Vacation Days
- Paid special leave days
Workation & Sabbatical
- Workcation possibilities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of IDnow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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IDIDnow
Technical Service Engineer(m/w/x)
Berlin
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Customer integration and app support for AI-driven identity verification SaaS at European leader in digital identity. Academic engineering background and essential SQL programming skills required. 1on1 mental health sessions and unlimited learning platform access.
Requirements
- 3+ years professional experience in IT, software development, technical solutions, second-level support
- Academic background in Engineering or advanced technical degree
- Essential SQL programming skills
- Highly valued Python, Java experience
- Familiarity with state-of-the-art technologies (HTTP(S), REST, iOS/Android)
- Located in Germany
- Several years professional experience as second-level support, (technical) project manager, or software engineer
- Required understanding and interpreting code
- Preferred programming skills
- Required full professional English proficiency
- Welcome German language skills
Tasks
- Manage critical situations
- Drive solution finding
- Resolve customer escalations
- Help customers use our app effectively
- Ensure successful customer integration
- Identify areas for product improvements
- Work closely with teams to develop technical solutions
- Collaborate to resolve issues
- Ensure solutions are implemented
- De-escalate customer situations
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- english – Business Fluent
- german – Basic
Tools & Technologies
- SQL
- Python
- Java
- HTTP(S)
- REST
- iOS
- Android
Benefits
Mental Health Support
- Access to mental health platform nilo
- 1on1 mental health sessions
Learning & Development
- Udemy training platform access
- Unlimited course consumption
- Certification opportunities
Modern Equipment
- Equipment support for remote work
Flexible Working
- Flexible working hours
Team Events
- Regular onsite gatherings
- Summer parties
Other Benefits
- Internal initiatives
More Vacation Days
- Paid special leave days
Workation & Sabbatical
- Workcation possibilities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of IDnow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
IDnow
Industry
IT
Description
Das Unternehmen bietet SaaS-Lösungen zur Identitätsverifizierung an, um Unternehmen bei der sicheren Entscheidungsfindung zu unterstützen.
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