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Technical Account Manager (Growth & Adoption Focus)(m/w/x)
Description
In this role, you will be the key technical advocate for enterprise customers, driving platform adoption and growth by identifying new workloads and ensuring operational excellence. Your daily responsibilities will involve engaging with customers, analyzing solutions, and collaborating with teams to enhance their experience.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •5+ years in a technical, customer-facing role
- •Demonstrated success in growing adoption within enterprise customers
- •Deep expertise with Kubernetes, OpenStack, and virtualization platforms
- •Strong understanding of application-layer technologies
- •Experience with DevOps tools such as Helm, Terraform, GitOps, Jenkins, or ArgoCD
- •Proven ability to build relationships with technical and executive stakeholders
- •Excellent communication, presentation, and consultative skills
- •Ability to travel up to 25%
- •Experience in open-source, cloud-native, or managed service environments
- •Exposure to AI/ML, data-intensive workloads, or edge computing use cases
- •Relevant certifications: CKA/CKAD, OpenStack Administrator, or major cloud provider certifications
Education
Work Experience
5 years
Tasks
- •Serve as the primary technical contact for assigned enterprise customers
- •Drive customer growth by identifying new workloads and integrations
- •Proactively manage assigned customers and track engagement trends
- •Analyze customer solutions to identify technical gaps and drive utilization growth
- •Conduct regular on-site and virtual customer engagements
- •Partner with customer DevOps and application teams to map workloads
- •Lead technical enablement and lifecycle management for optimal performance
- •Collaborate with Product and Engineering teams to incorporate customer feedback
- •Develop and maintain customer success and adoption plans with measurable milestones
- •Participate in Quarterly Business Reviews and strategy sessions
- •Support incident management and escalation processes as a technical liaison
Tools & Technologies
Languages
English – Business Fluent
Benefits
Competitive Pay
- •Competitive compensation
Bonuses & Incentives
- •Performance incentives
Career Advancement
- •Opportunities for advancement
Learning & Development
- •Professional development and training
Modern Office
- •Customized workstation
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Technical Account Manager (Growth & Adoption Focus)(m/w/x)
The AI Job Search Engine
Description
In this role, you will be the key technical advocate for enterprise customers, driving platform adoption and growth by identifying new workloads and ensuring operational excellence. Your daily responsibilities will involve engaging with customers, analyzing solutions, and collaborating with teams to enhance their experience.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •5+ years in a technical, customer-facing role
- •Demonstrated success in growing adoption within enterprise customers
- •Deep expertise with Kubernetes, OpenStack, and virtualization platforms
- •Strong understanding of application-layer technologies
- •Experience with DevOps tools such as Helm, Terraform, GitOps, Jenkins, or ArgoCD
- •Proven ability to build relationships with technical and executive stakeholders
- •Excellent communication, presentation, and consultative skills
- •Ability to travel up to 25%
- •Experience in open-source, cloud-native, or managed service environments
- •Exposure to AI/ML, data-intensive workloads, or edge computing use cases
- •Relevant certifications: CKA/CKAD, OpenStack Administrator, or major cloud provider certifications
Education
Work Experience
5 years
Tasks
- •Serve as the primary technical contact for assigned enterprise customers
- •Drive customer growth by identifying new workloads and integrations
- •Proactively manage assigned customers and track engagement trends
- •Analyze customer solutions to identify technical gaps and drive utilization growth
- •Conduct regular on-site and virtual customer engagements
- •Partner with customer DevOps and application teams to map workloads
- •Lead technical enablement and lifecycle management for optimal performance
- •Collaborate with Product and Engineering teams to incorporate customer feedback
- •Develop and maintain customer success and adoption plans with measurable milestones
- •Participate in Quarterly Business Reviews and strategy sessions
- •Support incident management and escalation processes as a technical liaison
Tools & Technologies
Languages
English – Business Fluent
Benefits
Competitive Pay
- •Competitive compensation
Bonuses & Incentives
- •Performance incentives
Career Advancement
- •Opportunities for advancement
Learning & Development
- •Professional development and training
Modern Office
- •Customized workstation
About the Company
Mirantis
Industry
IT
Description
Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications.
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