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BU
Burberry
last mo.

Team Manager(m/w/x)

Hamburg
Full-timeOn-siteExperienced

Description

You will lead a high-performing team to deliver exceptional service while driving sales growth. By balancing floor leadership with strategic talent development, you'll ensure the brand's values shine.

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Requirements

  • •Experience in Luxury Retail management
  • •Commercial awareness and KPI management
  • •Understanding of luxury service expectations
  • •Leadership and people management skills
  • •Strong interpersonal and communication skills
  • •Flexibility and adaptability to change
  • •Interest in fashion and styling
  • •Excellent product knowledge
  • •Organization and problem solving skills
  • •Advanced knowledge of POS systems
  • •Proficiency with digital tools

Education

High school diploma
OR
Vocational certification
OR
Bachelor's degree
OR
Master's degree

Work Experience

approx. 1 - 4 years

Tasks

  • •Partner with store management to enhance sales
  • •Analyze store performance and competitor trends
  • •Lead activities to achieve store objectives
  • •Monitor local market and competitor activity
  • •Set performance targets to drive team productivity
  • •Act as a brand and product specialist
  • •Ensure compliance with all company policies
  • •Model excellent service and styling for clients
  • •Develop long-term relationships with top clients
  • •Engage with customers on the shop floor
  • •Execute company CRM initiatives and data capture
  • •Manage and drive relevant client outreach
  • •Cascade training materials to the store team
  • •Execute all commercial training programs
  • •Coach team members on product knowledge
  • •Provide regular feedback and performance reviews
  • •Identify and bridge staff competency gaps
  • •Create and implement employee development plans
  • •Attract and retain high-performing talent
  • •Foster a positive and energetic work environment
  • •Lead daily meetings to communicate business updates

Tools & Technologies

POSstore systemsdigital tools

Languages

English – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Burberry and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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