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ZOzooplus SE

Team Lead Design Operations(m/w/x)

München, Wien
Full-timeWith Home OfficeSenior

Managing monthly production of hundreds of digital and print assets for pet e-commerce. 2-4 years leading multi-channel design ops teams required. Subsidised transport, career path shaping.

Requirements

  • 5–8+ years in design/creative roles
  • 2–4 years leading multi-channel design/creative ops team
  • Experience with localization at scale
  • Experience with multi-market creative ops
  • Improving creative performance via systematic testing/iteration
  • Process optimization at scale
  • Stakeholder management at scale
  • Expertise in Figma
  • Expertise in Adobe Creative Cloud
  • Openness for AI solutions
  • Strong grasp of static formats
  • Deep knowledge of best practice across channels
  • Proficiency with Wrike
  • Proficiency with Jira
  • Proficiency with DAM workflows
  • Data literacy
  • Comfort with dashboards
  • Comfort with testing frameworks
  • Interpreting experiment results
  • Systems thinking
  • Building repeatable, scalable processes
  • Excellent judgment on brand vs. performance trade-offs
  • Knowing when to push boundaries
  • Creative at heart
  • Customer-focused
  • Bias for speed
  • Bias for clarity
  • Bias for continuous improvement
  • Strong people leadership
  • Hiring experience
  • Coaching experience
  • Feedback experience
  • Conflict resolution experience
  • Experience with localization at scale
  • Experience with multi-market creative ops
  • Change management skills
  • Guiding teams through process/tooling changes
  • Inspirational leadership
  • Mentoring and enablement
  • Fostering positive, efficient work environment
  • Cross-functional collaboration
  • Building trust with Marketing, Product, Merchandising, regional teams
  • Systems thinking for scalability and reuse
  • Resilience and stress management
  • Staying calm in high-volume production periods
  • Protecting team focus
  • Presentation skills
  • Storytelling skills
  • Confidently presenting concepts, test results, roadmaps

Tasks

  • Manage production of hundreds of digital and print assets monthly
  • Lead and mentor a team of 7 designers and 7-8 external freelancers
  • Support team in managing backlogs and prioritizing tasks
  • Foster a culture of ownership and continuous improvement
  • Run post-mortems and implement learnings
  • Establish a data-driven design mindset
  • Utilize digital analytics tools, testing, and research
  • Develop hypotheses and testing plans for creative variations
  • Align with conception and video teams on narratives and messaging
  • Translate campaign ideas into channel-specific creative strategies
  • Ensure brand and campaign consistency across all touchpoints
  • Own and improve intake, briefing, scoping, and prioritization processes
  • Implement a transparent service model for stakeholders
  • Maintain an asset library and guardrails hub
  • Standardize modular, channel-adaptive templates and design systems
  • Define and automate project management and ticketing workflows
  • Establish RACI and QA loops with relevant interfaces
  • Own the creative tech-stack
  • Drive efficiency in asset creation and localization using AI, Figma, Miro, Adobe, etc.

Work Experience

  • 5 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Figma
  • Adobe Creative Cloud
  • AI solutions
  • Wrike
  • Jira
  • DAM workflows

Benefits

Learning & Development

  • Development opportunities
  • Excellent training and support

Career Advancement

  • Career path shaping

Healthcare & Fitness

  • Wellbeing offers

Public Transport Subsidies

  • Subsidised transport

Company Bike

  • Bike leasing

Corporate Discounts

  • 20% product discount
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of zooplus SE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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