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Team Lead Account Management(m/w/x)
Architecting customer relationships and unlocking growth potential for SaaS B2B clients. Five years of sales or account management experience, with 2-3 years in a managerial role, required. 60 days workation in the EU, flexible hybrid working.
Requirements
- Five years of experience in sales or existing customer management with SaaS B2B clients, ideally in a scale-up
- Two to three years of experience in a managerial role with demonstrated team performance improvement through individual support and coaching
- Strong analytical skills and understanding of complex process structures
- Proven track record of achieving strategic goals using KPIs
- Communicative, highly organised, and able to establish goal-oriented working relationships with stakeholders
- Excellent German language skills (C2)
- English language skills (min. C1)
Tasks
- Architect customer relationships
- Identify and unlock growth potential
- Scale the account management team
- Optimize retention and expansion strategies
- Maximize Net Revenue Retention (NRR)
- Develop strategies for Customer Lifetime Value
- Lead and coach 5 Account Managers
- Foster a performance culture
- Manage KPI reporting and forecasting
- Derive strategic recommendations
- Shape portfolio structuring
- Implement Salesforce processes
- Represent the Account Management Team internally
- Act as a bridge to other units
- Support complex contract negotiations externally
Work Experience
- 2 - 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- SaaS
- B2B
- KPIs
Benefits
Flexible Working
- Flexible & hybrid working
Workation & Sabbatical
- 60 days workation per year in the EU
More Vacation Days
- 2 days social leave
Team Events
- Company events & sports offers
Corporate Discounts
- Corporate benefits
Retirement Plans
- Company pension scheme
Additional Allowances
- Childcare allowance
Healthcare & Fitness
- EGYM Wellpass membership discount
Learning & Development
- Diverse development opportunities
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Team Lead Account Management(m/w/x)
Architecting customer relationships and unlocking growth potential for SaaS B2B clients. Five years of sales or account management experience, with 2-3 years in a managerial role, required. 60 days workation in the EU, flexible hybrid working.
Requirements
- Five years of experience in sales or existing customer management with SaaS B2B clients, ideally in a scale-up
- Two to three years of experience in a managerial role with demonstrated team performance improvement through individual support and coaching
- Strong analytical skills and understanding of complex process structures
- Proven track record of achieving strategic goals using KPIs
- Communicative, highly organised, and able to establish goal-oriented working relationships with stakeholders
- Excellent German language skills (C2)
- English language skills (min. C1)
Tasks
- Architect customer relationships
- Identify and unlock growth potential
- Scale the account management team
- Optimize retention and expansion strategies
- Maximize Net Revenue Retention (NRR)
- Develop strategies for Customer Lifetime Value
- Lead and coach 5 Account Managers
- Foster a performance culture
- Manage KPI reporting and forecasting
- Derive strategic recommendations
- Shape portfolio structuring
- Implement Salesforce processes
- Represent the Account Management Team internally
- Act as a bridge to other units
- Support complex contract negotiations externally
Work Experience
- 2 - 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- SaaS
- B2B
- KPIs
Benefits
Flexible Working
- Flexible & hybrid working
Workation & Sabbatical
- 60 days workation per year in the EU
More Vacation Days
- 2 days social leave
Team Events
- Company events & sports offers
Corporate Discounts
- Corporate benefits
Retirement Plans
- Company pension scheme
Additional Allowances
- Childcare allowance
Healthcare & Fitness
- EGYM Wellpass membership discount
Learning & Development
- Diverse development opportunities
About the Company
casavi GmbH
Industry
Sales
Description
Das Unternehmen ist ein wachsendes PropTech-Unternehmen mit Sitz in München, das Softwarelösungen für die Digitalisierung von Immobilienverwaltungen anbietet.
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