2530 BD Austria GmbH (fka Cato Software Solutions GmbH)
Systems Analyst(m/w/x)
Full-timeOn-siteSenior
Wien, Heidelberg
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BEBecton, Dickinson and Company
Systems Analyst(m/w/x)
Wien, Heidelberg
Full-timeOn-siteSenior
Nejo AI Summary
In this role, you will support GCS systems by providing first-level assistance, managing system issues, and collaborating with teams to enhance processes. Your day-to-day responsibilities will include gathering requirements, training super-users, and driving improvements to ensure optimal performance.
Requirements
- Engineering degree or similar relevant qualification
- 5 years in similar roles in Healthcare industry
- Experience in IT systems implementation
- Experience in business process support
- Experience in working in a multi-cultural environment and matrix organisation
- Hands on approach - understanding the Service operations
- Ability to prioritize issues based on business impact
- Pro-active; high-performing and results orientated
- Strong customer orientation and problem-solving skills
- Collaborative style, establishing strong relationships within the GCS International team
- Ability to manage change and deal with associated challenging behaviours
- Flexible attitude and ability to handle changing priorities
- Experience with Salesforce.com, SAP, Microsoft Power BI
- Good skills in MS Office applications
- Excellent range of communication skills. Fluent in English, both oral and written
Tasks
- Provide first-level support to GCS system super-users
- Own the support strategy and manage day-to-day support for MMS
- Collaborate with IT and governance teams to resolve system issues
- Liaise with governance teams to manage business requests for system improvements
- Contribute to reporting development, validation, and deployment using Power BI
- Create and update system documentation as needed
- Deliver system training through the network of super-users
- Lead requirements gathering for new or updated systems
- Document business requirements for the system implementation process
- Review data trends to ensure business processes meet desired results
- Report on process improvements and customer experience metrics
- Drive internal collaboration with GCSI stakeholders
- Become a recognized subject matter expert for MMS business processes
- Develop strong relationships with GCSI super-users and Country Service Leaders
- Participate in the end-to-end implementation of new service and ERP systems
- Provide leadership in the use of service and ERP systems and business processes
- Identify problems in business processes and suggest improvements
- Prepare formal reports and presentations for the leadership team
Work Experience
5 years
Education
Vocational certificationORBachelor's degree
Languages
English – Business Fluent
Tools & Technologies
Salesforce.comSAPMicrosoft Power BIMS Office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Becton, Dickinson and Company and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BEBecton, Dickinson and Company
Systems Analyst(m/w/x)
Wien, Heidelberg
Full-timeOn-siteSenior
Nejo AI Summary
In this role, you will support GCS systems by providing first-level assistance, managing system issues, and collaborating with teams to enhance processes. Your day-to-day responsibilities will include gathering requirements, training super-users, and driving improvements to ensure optimal performance.
Requirements
- Engineering degree or similar relevant qualification
- 5 years in similar roles in Healthcare industry
- Experience in IT systems implementation
- Experience in business process support
- Experience in working in a multi-cultural environment and matrix organisation
- Hands on approach - understanding the Service operations
- Ability to prioritize issues based on business impact
- Pro-active; high-performing and results orientated
- Strong customer orientation and problem-solving skills
- Collaborative style, establishing strong relationships within the GCS International team
- Ability to manage change and deal with associated challenging behaviours
- Flexible attitude and ability to handle changing priorities
- Experience with Salesforce.com, SAP, Microsoft Power BI
- Good skills in MS Office applications
- Excellent range of communication skills. Fluent in English, both oral and written
Tasks
- Provide first-level support to GCS system super-users
- Own the support strategy and manage day-to-day support for MMS
- Collaborate with IT and governance teams to resolve system issues
- Liaise with governance teams to manage business requests for system improvements
- Contribute to reporting development, validation, and deployment using Power BI
- Create and update system documentation as needed
- Deliver system training through the network of super-users
- Lead requirements gathering for new or updated systems
- Document business requirements for the system implementation process
- Review data trends to ensure business processes meet desired results
- Report on process improvements and customer experience metrics
- Drive internal collaboration with GCSI stakeholders
- Become a recognized subject matter expert for MMS business processes
- Develop strong relationships with GCSI super-users and Country Service Leaders
- Participate in the end-to-end implementation of new service and ERP systems
- Provide leadership in the use of service and ERP systems and business processes
- Identify problems in business processes and suggest improvements
- Prepare formal reports and presentations for the leadership team
Work Experience
5 years
Education
Vocational certificationORBachelor's degree
Languages
English – Business Fluent
Tools & Technologies
Salesforce.comSAPMicrosoft Power BIMS Office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Becton, Dickinson and Company and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Becton, Dickinson and Company
Industry
Healthcare
Description
The company is one of the largest global medical technology companies, advancing health through innovative MedTech products.
Not a perfect match?
- 2530 BD Austria GmbH (fka Cato Software Solutions GmbH)
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Application Support Kiwiplan - Sales(m/w/x)
Full-timeOn-siteNot specifiedWien - Bristol Myers Squibb
Business Unit Coordinator CHAT, Innovative Medicines(m/w/x)
Full-timeOn-siteSeniorWien