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3301 ABT Med AustriaGes.m.b.H.
8d ago

Senior Service Excellence Leader(m/w/x)

Wien
from 82,000 / year
Full-timeOn-siteSenior

Description

You will drive global service excellence by transforming complex data into actionable insights, while collaborating with international leaders to optimize processes and enhance the customer experience.

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Requirements

  • •Degree in Science, Engineering, or comparable
  • •10 years business analytics experience
  • •Proficient English communication and instruction following
  • •Excellent communication and presentation skills
  • •Familiarity with ISO13485 and IEC60600 standards
  • •Willingness to travel and work overtime
  • •Customer focus and dedication
  • •Integrity, reliability, and results orientation
  • •Collaboration and teamwork skills
  • •Initiative and self-direction
  • •Commitment to performance improvement

Education

Bachelor's degree

Tasks

  • •Manage global analytics and KPI reporting within Power BI
  • •Develop and maintain data governance workflows and processes
  • •Design service processes optimized for reporting and analytics
  • •Collaborate cross-functionally to engineer efficient operational processes
  • •Identify opportunities to enhance customer experience and revenue
  • •Guide service leaders in closing process gaps
  • •Contribute to regional and global service strategy development
  • •Liaise with global leaders to drive continuous improvements
  • •Communicate project updates and solutions to stakeholders

Tools & Technologies

ISO13485IEC60600

Languages

English – Business Fluent

Benefits

Career Advancement

  • •International career development

Diverse Work

  • •Challenging position

Job Security

  • •Crisis independent industry

Startup Environment

  • •Dynamic and skilled team

Informal Culture

  • •Flat hierarchies
  • •Open appreciative mentality
  • •Multi-national environment

Other Benefits

  • •Efficient constructive communication
  • •Talent development
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of 3301 ABT Med AustriaGes.m.b.H. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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