METRO Markets GmbH
Process and Training Manager DE & NL(m/w/x)
Full-timeWith HomeofficeNot specified
Düsseldorf
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STStepStone Group
System Trainer(m/w/x)
Düsseldorf
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Designing and delivering SaaS technology training programs for job seekers and companies. Instructional design and workshop facilitation experience required. 30 days holidays, hybrid work.
Requirements
- Corporate training and instructional design (3-5 years)
- Design and delivery of training programs in technology and SaaS
- Workshop delivery (10-100+ participants)
- Train-the-trainer sessions
- Scalable e-learning and LMS solutions
- Deep understanding of CRM systems
- Deep understanding of ERP systems
- Deep understanding of marketing automation platforms
- Deep understanding of customer platforms
- Ability to rapidly learn new systems
- Translate complex workflows into practical training
- Exceptional written communication skills
- Exceptional verbal communication skills
- Strong presentation abilities
- Strong public speaking abilities
- Engage diverse international audiences
- Build cross-market rapport
- Highly organized
- Manage multiple training initiatives simultaneously
- Support system enablement
- Support product releases
- Apply change management frameworks in agile environments
- Create video tutorials
- Create knowledge base articles
- Create self-service learning content
- Relevant education (Business, Education, Communications, IT)
- Relevant certifications (CPTD, ATD, CPLP)
- CV in English
Tasks
- Design role-based training programs
- Deliver hands-on training programs
- Facilitate workshops and live demos
- Develop certification programs
- Translate complex workflows into training content
- Support CRM, ERP, and customer platform rollouts
- Drive user adoption during system transformations
- Provide hypercare support
- Resolve issues rapidly
- Align training with organizational goals
- Collaborate with Programme Leads
- Partner with Change Leads
- Work with Business Process Owners
- Coordinate with Technical Support
- Develop training materials
- Create video tutorials
- Write knowledge articles
- Track learning effectiveness through assessments
- Measure learning impact using metrics
Work Experience
- 3 - 5 years
Education
- Bachelor's degree
Languages
- English – Native
Tools & Technologies
- Salesforce
- Sales Cloud
- Service Cloud
- CPQ
- LMS
Benefits
More Vacation Days
- 30 days of holidays
- 2 extra days for Christmas and New Year's Eve
Flexible Working
- Hybrid working model
Retirement Plans
- Company pension scheme
Mental Health Support
- 24/7 Employee Assistance Programme
Other Benefits
- Life Assurance Cover
Purpose-Driven Work
- Volunteering days
Company Bike
- Job bike
Parking & Commuter Benefits
- Discounted parking or job ticket
Healthcare & Fitness
- In-house gym
Snacks & Drinks
- In-house barista
Informal Culture
- Dog-friendly office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of StepStone Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Full-timeWith Home OfficeExperienced
Nejo AI Summary
Designing and delivering SaaS technology training programs for job seekers and companies. Instructional design and workshop facilitation experience required. 30 days holidays, hybrid work.
Requirements
- Corporate training and instructional design (3-5 years)
- Design and delivery of training programs in technology and SaaS
- Workshop delivery (10-100+ participants)
- Train-the-trainer sessions
- Scalable e-learning and LMS solutions
- Deep understanding of CRM systems
- Deep understanding of ERP systems
- Deep understanding of marketing automation platforms
- Deep understanding of customer platforms
- Ability to rapidly learn new systems
- Translate complex workflows into practical training
- Exceptional written communication skills
- Exceptional verbal communication skills
- Strong presentation abilities
- Strong public speaking abilities
- Engage diverse international audiences
- Build cross-market rapport
- Highly organized
- Manage multiple training initiatives simultaneously
- Support system enablement
- Support product releases
- Apply change management frameworks in agile environments
- Create video tutorials
- Create knowledge base articles
- Create self-service learning content
- Relevant education (Business, Education, Communications, IT)
- Relevant certifications (CPTD, ATD, CPLP)
- CV in English
Tasks
- Design role-based training programs
- Deliver hands-on training programs
- Facilitate workshops and live demos
- Develop certification programs
- Translate complex workflows into training content
- Support CRM, ERP, and customer platform rollouts
- Drive user adoption during system transformations
- Provide hypercare support
- Resolve issues rapidly
- Align training with organizational goals
- Collaborate with Programme Leads
- Partner with Change Leads
- Work with Business Process Owners
- Coordinate with Technical Support
- Develop training materials
- Create video tutorials
- Write knowledge articles
- Track learning effectiveness through assessments
- Measure learning impact using metrics
Work Experience
- 3 - 5 years
Education
- Bachelor's degree
Languages
- English – Native
Tools & Technologies
- Salesforce
- Sales Cloud
- Service Cloud
- CPQ
- LMS
Benefits
More Vacation Days
- 30 days of holidays
- 2 extra days for Christmas and New Year's Eve
Flexible Working
- Hybrid working model
Retirement Plans
- Company pension scheme
Mental Health Support
- 24/7 Employee Assistance Programme
Other Benefits
- Life Assurance Cover
Purpose-Driven Work
- Volunteering days
Company Bike
- Job bike
Parking & Commuter Benefits
- Discounted parking or job ticket
Healthcare & Fitness
- In-house gym
Snacks & Drinks
- In-house barista
Informal Culture
- Dog-friendly office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of StepStone Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
StepStone Group
Industry
IT
Description
Das Unternehmen hat eine klare Mission, den richtigen Job für jede*n zu finden und setzt sich für faire Rekrutierung ein.
Not a perfect match?
- METRO Markets GmbH
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