KLA
Technical Support Engineer (RAPID)(m/w/x)
Full-timeOn-siteExperienced
Dresden
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212140 K-T GMBH
SWIFT Tech Support Engineer(m/w/x)
Dresden
Full-timeOn-siteExperienced
Nejo AI Summary
Startup, testing, and adjustment of complex semiconductor manufacturing equipment for clients. University degree and ability to train customer personnel essential. On-site customer support, global travel.
Requirements
- Completion of at least four years of university education
- Expertise acquired through several years of specific professional experience
- Ability to instruct and train customer personnel and field service engineers
- Proficiency in English
Tasks
- Start up systems and equipment
- Test functions and optimize settings
- Explain functionality to customers
- Perform acceptance tests and replace parts
- Make corrective adjustments based on parameters
- Ensure adherence to schedules
- Maintain systems and equipment
- Troubleshoot faults and assess technical conditions
- Advise customers on preventive maintenance
- Execute services under service contracts
- Clarify causes of damage and determine repair scope
- Propose technical solutions for issues
- Discuss work sequence with other trades on-site
- Record additional or reduced services
- Suggest improvements for service options
- Develop spare parts strategy for Vistec and external parts
- Define spare parts and propose initial disposition
- Maintain spare parts lists
- Diagnose and specify errors
- Analyze faults and propose corrective measures
- Coordinate with R&D and production for implementations
- Support development and manufacturing in error analysis
- Provide technical advice to product management
- Assist with documentation for products
- Set up and maintain demo devices
- Maintain supplier contacts for troubleshooting support
- Support the repair center with service news and technical support
- Assist field service and customer service in error analysis
- Process Clear Quest Tickets and Customer Complaint Reports
- Create and supplement reports and protocols
- Adjust related documents using DTP software
- Draft and adapt installation and repair instructions
- Instruct and supervise less experienced employees
- Monitor work execution and check results
- Ensure compliance with safety regulations
- Support employees in improving work processes
- Create training materials and training plans
- Instruct and train customer personnel and field service engineers
- Contribute service-related topics to new developments
- Participate in project teams and grant service approval
- Develop adjustment and calibration concepts for service cases
- Create service concepts and test service-relevant software parts
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of 2140 K-T GMBH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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212140 K-T GMBH
SWIFT Tech Support Engineer(m/w/x)
Dresden
Full-timeOn-siteExperienced
Nejo AI Summary
Startup, testing, and adjustment of complex semiconductor manufacturing equipment for clients. University degree and ability to train customer personnel essential. On-site customer support, global travel.
Requirements
- Completion of at least four years of university education
- Expertise acquired through several years of specific professional experience
- Ability to instruct and train customer personnel and field service engineers
- Proficiency in English
Tasks
- Start up systems and equipment
- Test functions and optimize settings
- Explain functionality to customers
- Perform acceptance tests and replace parts
- Make corrective adjustments based on parameters
- Ensure adherence to schedules
- Maintain systems and equipment
- Troubleshoot faults and assess technical conditions
- Advise customers on preventive maintenance
- Execute services under service contracts
- Clarify causes of damage and determine repair scope
- Propose technical solutions for issues
- Discuss work sequence with other trades on-site
- Record additional or reduced services
- Suggest improvements for service options
- Develop spare parts strategy for Vistec and external parts
- Define spare parts and propose initial disposition
- Maintain spare parts lists
- Diagnose and specify errors
- Analyze faults and propose corrective measures
- Coordinate with R&D and production for implementations
- Support development and manufacturing in error analysis
- Provide technical advice to product management
- Assist with documentation for products
- Set up and maintain demo devices
- Maintain supplier contacts for troubleshooting support
- Support the repair center with service news and technical support
- Assist field service and customer service in error analysis
- Process Clear Quest Tickets and Customer Complaint Reports
- Create and supplement reports and protocols
- Adjust related documents using DTP software
- Draft and adapt installation and repair instructions
- Instruct and supervise less experienced employees
- Monitor work execution and check results
- Ensure compliance with safety regulations
- Support employees in improving work processes
- Create training materials and training plans
- Instruct and train customer personnel and field service engineers
- Contribute service-related topics to new developments
- Participate in project teams and grant service approval
- Develop adjustment and calibration concepts for service cases
- Create service concepts and test service-relevant software parts
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of 2140 K-T GMBH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
2140 K-T GMBH
Industry
Manufacturing
Description
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, focusing on innovation and R&D.
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