Description

As a Store Manager, you will lead a dynamic team to ensure exceptional customer experiences while driving employee satisfaction. Your role involves fostering brand engagement, optimizing sales, and maintaining operational excellence in a luxury retail environment.

Requirements

• •Local language plus English
• •Passion for fashion and luxury ethos
• •Digital awareness and interest
• •Awareness of local employment and retail legislation
• •Flexibility to work as required
• •Experience in luxury brand or service
• •Retail management experience appropriate to the role

Tasks

• •Provide leadership for the store
• •Inspire the team to achieve high standards
• •Drive employee satisfaction and elevate team behaviors
• •Enhance customer satisfaction and increase brand loyalty
• •Execute operational and commercial strategies for growth
• •Promote brand engagement and knowledge among the team
• •Act as a brand ambassador on the shop floor
• •Monitor and coach the store team for excellent customer service
• •Ensure compliance with Visual Merchandising guidelines
• •Utilize digital assets to improve customer experience
• •Lead and manage a high-performing store team
• •Develop talent through recruitment and staff development
• •Foster a learning culture connected to the brand
• •Maintain excellent product knowledge across the team
• •Optimize sales performance of available inventory
• •Cultivate long-term customer relationships
• •Identify opportunities to enhance store performance
• •Ensure operational excellence in all store areas
• •Implement health and safety plans and conduct annual drills