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TUTUI

Station Account Manager(m/w/x)

Langenhagen, Hannover, Düsseldorf, München, Stuttgart, Frankfurt am Main
Full-timeWith Home OfficeExperienced

Daily supplier management and safety compliance for ground operations at international tourism group. Significant aviation ground handling experience and regular travel to German airport bases required. Flexible working hours, access to global learning hub.

Requirements

  • Regular travel to German airport bases
  • Significant experience in aviation ground handling
  • Self-motivation, initiative, and collaborative skills
  • International teamwork and stakeholder collaboration
  • Understanding of Human Factors in ground handling
  • Ability to generate continuous improvement
  • Experience in third-party supplier management
  • Strong communication and influencing skills
  • Commercial and operational thinking
  • Logical thinking and idea generation
  • Ability to articulate concepts clearly
  • Ability to audit and resolve breaches
  • Certification in ground handling procedures (desirable)
  • Cultural sensitivity and pan-European experience
  • Strong business English and German
  • Full 5 years referencing and criminal check

Tasks

  • Manage safe and compliant Ground Operations processes
  • Implement efficient and customer-focused airport activities
  • Manage daily relationships with third-party suppliers
  • Liaise with Airport Authorities and government agencies
  • Ensure consistent service delivery to internal departments
  • Manage Ground Service Provider performance against contracts
  • Drive process efficiencies and reduce airport costs
  • Analyze performance data to suggest improvements
  • Review activities for compliance with authority requirements
  • Deliver new ground product initiatives and concepts
  • Propose ideas for new airport products
  • Maintain TUI standards for consistent customer experience
  • Implement digitalized Ground Operations services in airports
  • Perform regular quality assurance checks on suppliers
  • Identify opportunities for operational change and improvement
  • Execute improvement programmes for third-party suppliers
  • Educate suppliers based on performance monitoring results
  • Investigate Safety Reports and Non-Conformances
  • Improve procedures to prevent recurring safety events
  • Advocate for and follow local airport standards
  • Collaborate with the Region Manager and regional team

Work Experience

approx. 1 - 4 years

Education

Vocational certificationORBachelor's degreeORMaster's degree

Languages

EnglishBusiness FluentGermanBusiness Fluent

Benefits

Flexible Working

  • Flexible working
  • Healthy work-life balance

Startup Environment

  • Dynamic working environment

Learning & Development

  • Access to TUI Learning Hub

Informal Culture

  • Intercultural collaboration
  • Global projects and teams

Sustainability Focus

  • Local charity and sustainability initiatives

Other Benefits

  • Support for disabilities and impairments
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of TUI and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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