TechBiz Global GmbH
Operations Manager(m/w/x)
Full-timeRemoteExperienced
Berlin, Wien, Hamburg, München, Köln, Frankfurt am Main, Leipzig, Düsseldorf, Stuttgart, Essen
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ZEZendesk
Sr. Operations Manager, AI Agents & Knowledge(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Operationalizing agentic AI product development at customer experience platform, scaling hiring and workflows. Proven experience operationalizing talent acquisition in tech/SaaS environments required. Pioneering agentic AI initiatives, driving cross-functional collaboration.
Requirements
- Strong organizational and coordination skills
- Proven experience operationalizing talent acquisition and hiring processes in technology or SaaS environments
- Excellent communication skills and collaboration with cross-functional teams
- Data-driven with skills in tracking, analyzing, and reporting hiring metrics
- Familiarity with AI product roles and engineering hiring practices
- Experience in AI-driven SaaS or enterprise software
Tasks
- Partner with the VP of AI Product to scale hiring and onboarding processes
- Collaborate with product and engineering leadership to eliminate inefficiencies
- Design scalable workflows for cross-functional collaboration
- Lead initiatives to improve team health and performance
- Support release planning to align product development with business priorities
- Work with Recruiting and HR to optimize the candidate experience
- Develop hiring playbooks and interview frameworks for AI roles
- Track and report key hiring metrics to leadership
- Facilitate continuous process improvements among recruiters and hiring managers
- Act as an operational partner to the VP, coordinating staff activities
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Zendesk and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ZEZendesk
Sr. Operations Manager, AI Agents & Knowledge(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Operationalizing agentic AI product development at customer experience platform, scaling hiring and workflows. Proven experience operationalizing talent acquisition in tech/SaaS environments required. Pioneering agentic AI initiatives, driving cross-functional collaboration.
Requirements
- Strong organizational and coordination skills
- Proven experience operationalizing talent acquisition and hiring processes in technology or SaaS environments
- Excellent communication skills and collaboration with cross-functional teams
- Data-driven with skills in tracking, analyzing, and reporting hiring metrics
- Familiarity with AI product roles and engineering hiring practices
- Experience in AI-driven SaaS or enterprise software
Tasks
- Partner with the VP of AI Product to scale hiring and onboarding processes
- Collaborate with product and engineering leadership to eliminate inefficiencies
- Design scalable workflows for cross-functional collaboration
- Lead initiatives to improve team health and performance
- Support release planning to align product development with business priorities
- Work with Recruiting and HR to optimize the candidate experience
- Develop hiring playbooks and interview frameworks for AI roles
- Track and report key hiring metrics to leadership
- Facilitate continuous process improvements among recruiters and hiring managers
- Act as an operational partner to the VP, coordinating staff activities
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Zendesk and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Zendesk
Industry
IT
Description
Zendesk is pioneering agentic AI for customer experience, powering billions of conversations with brands.
Not a perfect match?
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