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SASAP

Solution Customer Success Manager (S-CSM) for Finance Solutions(m/w/x)

Ratingen
Full-timeWith Home OfficeExperienced
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Guiding executive clients at a global business application software leader through finance solution adoption and expansion. Experience driving renewals/expansions of software solutions required; S/4HANA or Office of the CFO background desired. Flexible working models.

Requirements

  • Experience driving renewals, expansions, and up-sells of subscription or perpetual license solutions
  • Experience as Account Manager, Consultant, Presales in software industry or Inhouse
  • Desired S/4HANA and/or Office of the CFO background
  • Ideally SAP Analytics Cloud (SAC), BTP or BDC knowledge
  • Strong executive presence and relationship building skills
  • 3+ years experience with cloud software solutions and delivery models
  • Knowledge of SAP solutions portfolio and business processes
  • Experience in business software
  • Ideally knowledge of SAAS and IAAS processes
  • Fluent English and German
  • Bachelor's degree or equivalent

Tasks

  • Deliver solution expertise to executives.
  • Accelerate value delivery through solution adoption.
  • Build deep executive relationships.
  • Identify new SAP solution opportunities.
  • Mitigate customer churn.
  • Drive renewals of license-based solutions.
  • Drive expansion of license-based solutions.
  • Drive upsells of license-based solutions.

Work Experience

  • 3 years

Education

  • Vocational certificationOR
  • Bachelor's degree

Languages

  • English – Business Fluent
  • German – Business Fluent

Tools & Technologies

  • S/4HANA
  • SAP Analytics Cloud (SAC)
  • BTP
  • BDC

Benefits

Learning & Development

  • Constant learning
  • Skill growth

Informal Culture

  • Culture of inclusion

Healthcare & Fitness

  • Focus on health and well-being

Flexible Working

  • Flexible working models

Ergonomic Workplace

  • Accessibility accommodations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SAP and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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