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CHABB ABB Schweiz AG
15d ago

Service Coordinator(m/w/x)

Baden
Full-timeOn-siteExperienced

Description

As a Service Coordinator, you will ensure smooth service operations by planning and scheduling service calls, coordinating resources, and maintaining communication with customers and technicians to enhance satisfaction and efficiency.

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Requirements

  • •Training in a technical or commercial field
  • •3 years of experience in planning as a service dispatcher/coordinator
  • •In-depth knowledge and practical experience in maintenance, servicing, commissioning, and repair of electrical equipment
  • •Strong written and verbal communication skills
  • •Knowledge of MS Office and ERP systems such as SAP
  • •Fluency in German, with English and French desired, and Italian knowledge beneficial

Education

Vocational certification

Work Experience

3 years

Tasks

  • •Plan service calls for UPS systems
  • •Coordinate resources and spare parts for service calls
  • •Schedule service technicians based on proximity and qualifications
  • •Optimize service call efficiency considering urgency
  • •Schedule installations and commissioning orders
  • •Communicate with customers and the service team
  • •Monitor resource planning and adapt to changes
  • •Act as a liaison between customers and service technicians

Tools & Technologies

MS OfficeSAP

Languages

German – Native

English – Business Fluent

French – Basic

Italian – Basic

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CHABB ABB Schweiz AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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