Description

In this hybrid role, you will engage with customers through technical demos and support sales by resolving internal blockers. Your day-to-day responsibilities will involve analyzing data, creating documentation, and training the sales team to enhance efficiency and drive success.

Requirements

• •3-5 years in Sales (Engineering), technical consultant/sales role or similar
• •Communication talent for explaining complex technical concepts
• •Solid analytical abilities and comfort with data
• •Experience collaborating with Product, Engineering, or Operations teams
• •Familiarity with technical concepts and strong understanding of APIs
• •Fluency in English and German (written and spoken)

Tasks

• •Identify friction points in active deals with Sales Managers
• •Drive resolution across internal teams
• •Coordinate with Product, Engineering, Compliance, and Operations for clear timelines
• •Track internal requests and follow-ups to resolve blockers quickly
• •Support approvals, onboarding questions, and custom requirements
• •Lead technical discovery during product demos
• •Understand and explain Pliant’s technical capabilities simply
• •Draft solution proposals and feasibility assessments for large customers
• •Represent the voice of the customer to identify feature gaps
• •Analyze CRM and operational data to spot bottlenecks
• •Build playbooks and templates to increase sales velocity
• •Recommend improvements to internal processes and tools
• •Create internal documentation on common use cases and technical constraints
• •Train Sales team members on product knowledge and technical nuances
• •Communicate technical best practices across teams

Benefits