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KAKAYAK

Senior Salesforce Systems Analyst(m/w/x)

Berlin
Full-timeWith Home OfficeSenior

Salesforce configuration and routine management for a travel search engine's corporate solution. Practical Salesforce administration experience required. No meeting Fridays, annual company week off.

Requirements

  • Extensive user support and UAT experience (preferably Salesforce)
  • Experience triaging/managing tickets in Jira or similar tools
  • Intermediate Excel data analysis/manipulation skills
  • Practical Salesforce administration or equivalent CRM experience
  • Interest in Advertising Sales, Finance Operations, or meta-search tech
  • Strong attention to detail and independent work ability
  • Willingness to learn and adapt to process changes
  • Experience with NetSuite, Google Ad Manager, DocuSign, Conga, Gearset or similar
  • Exposure to Finance Operations or Ad Sales
  • Advanced Salesforce or platform migration/change management experience

Tasks

  • Manage routine user access.
  • Manage routine organizational settings.
  • Manage routine automation logic.
  • Manage routine custom metadata.
  • Configure Salesforce objects, fields, features.
  • Supervise the Salesforce user support queue.
  • Support the Salesforce user support queue.
  • Delegate support tickets to junior analysts.
  • Guide effective support processes.
  • Manipulate data using Salesforce Data Loader.
  • Manipulate data using Excel.
  • Become familiar with NetSuite, Google Ad Manager, DocuSign, Conga.
  • Manage small-to-medium enhancement projects.
  • Gather project requirements.
  • Manage project tickets in Jira.
  • Configure systems for projects.
  • Test project enhancements.
  • Deploy projects using Gearset.

Work Experience

  • approx. 4 - 6 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Salesforce
  • Jira
  • Excel
  • NetSuite
  • Google Ad Manager
  • DocuSign
  • Conga
  • Gearset

Benefits

Flexible Working

  • 20 days remote work
  • No meeting Fridays

Mental Health Support

  • Company-paid therapy sessions
  • Company-paid HeadSpace subscription

More Vacation Days

  • Annual company week off
  • 6 weeks paid vacation
  • Birthday time off

Generous Parental Leave

  • Paid parental leave

Social Impact

  • Paid volunteer time

Additional Allowances

  • Development Dollars

Career Advancement

  • Leadership development

Learning & Development

  • On-demand e-learning access

Corporate Discounts

  • Travel discounts

Other Benefits

  • Employee Resource Groups

Free or Subsidized Food

  • Free lunch (2 days/week)

Retirement Plans

  • Pension plan contributions

Public Transport Subsidies

  • Public transportation subsidies

Company Bike

  • Bike leasing program

Team Events

  • Monthly social events
  • Thursday happy hours
  • Sports teams

Modern Office

  • Awesome office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of KAYAK and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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