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Senior Salesforce Systems Analyst(m/w/x)
Salesforce configuration and routine management for a travel search engine's corporate solution. Practical Salesforce administration experience required. No meeting Fridays, annual company week off.
Requirements
- Extensive user support and UAT experience (preferably Salesforce)
- Experience triaging/managing tickets in Jira or similar tools
- Intermediate Excel data analysis/manipulation skills
- Practical Salesforce administration or equivalent CRM experience
- Interest in Advertising Sales, Finance Operations, or meta-search tech
- Strong attention to detail and independent work ability
- Willingness to learn and adapt to process changes
- Experience with NetSuite, Google Ad Manager, DocuSign, Conga, Gearset or similar
- Exposure to Finance Operations or Ad Sales
- Advanced Salesforce or platform migration/change management experience
Tasks
- Manage routine user access.
- Manage routine organizational settings.
- Manage routine automation logic.
- Manage routine custom metadata.
- Configure Salesforce objects, fields, features.
- Supervise the Salesforce user support queue.
- Support the Salesforce user support queue.
- Delegate support tickets to junior analysts.
- Guide effective support processes.
- Manipulate data using Salesforce Data Loader.
- Manipulate data using Excel.
- Become familiar with NetSuite, Google Ad Manager, DocuSign, Conga.
- Manage small-to-medium enhancement projects.
- Gather project requirements.
- Manage project tickets in Jira.
- Configure systems for projects.
- Test project enhancements.
- Deploy projects using Gearset.
Work Experience
- approx. 4 - 6 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- Jira
- Excel
- NetSuite
- Google Ad Manager
- DocuSign
- Conga
- Gearset
Benefits
Flexible Working
- 20 days remote work
- No meeting Fridays
Mental Health Support
- Company-paid therapy sessions
- Company-paid HeadSpace subscription
More Vacation Days
- Annual company week off
- 6 weeks paid vacation
- Birthday time off
Generous Parental Leave
- Paid parental leave
Social Impact
- Paid volunteer time
Additional Allowances
- Development Dollars
Career Advancement
- Leadership development
Learning & Development
- On-demand e-learning access
Corporate Discounts
- Travel discounts
Other Benefits
- Employee Resource Groups
Free or Subsidized Food
- Free lunch (2 days/week)
Retirement Plans
- Pension plan contributions
Public Transport Subsidies
- Public transportation subsidies
Company Bike
- Bike leasing program
Team Events
- Monthly social events
- Thursday happy hours
- Sports teams
Modern Office
- Awesome office
Not a perfect match?
- ChocoFull-timeWith HomeofficeSeniorBerlin
- Zalando Marketing Services GmbH
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Senior Salesforce Systems Analyst(m/w/x)
Salesforce configuration and routine management for a travel search engine's corporate solution. Practical Salesforce administration experience required. No meeting Fridays, annual company week off.
Requirements
- Extensive user support and UAT experience (preferably Salesforce)
- Experience triaging/managing tickets in Jira or similar tools
- Intermediate Excel data analysis/manipulation skills
- Practical Salesforce administration or equivalent CRM experience
- Interest in Advertising Sales, Finance Operations, or meta-search tech
- Strong attention to detail and independent work ability
- Willingness to learn and adapt to process changes
- Experience with NetSuite, Google Ad Manager, DocuSign, Conga, Gearset or similar
- Exposure to Finance Operations or Ad Sales
- Advanced Salesforce or platform migration/change management experience
Tasks
- Manage routine user access.
- Manage routine organizational settings.
- Manage routine automation logic.
- Manage routine custom metadata.
- Configure Salesforce objects, fields, features.
- Supervise the Salesforce user support queue.
- Support the Salesforce user support queue.
- Delegate support tickets to junior analysts.
- Guide effective support processes.
- Manipulate data using Salesforce Data Loader.
- Manipulate data using Excel.
- Become familiar with NetSuite, Google Ad Manager, DocuSign, Conga.
- Manage small-to-medium enhancement projects.
- Gather project requirements.
- Manage project tickets in Jira.
- Configure systems for projects.
- Test project enhancements.
- Deploy projects using Gearset.
Work Experience
- approx. 4 - 6 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- Jira
- Excel
- NetSuite
- Google Ad Manager
- DocuSign
- Conga
- Gearset
Benefits
Flexible Working
- 20 days remote work
- No meeting Fridays
Mental Health Support
- Company-paid therapy sessions
- Company-paid HeadSpace subscription
More Vacation Days
- Annual company week off
- 6 weeks paid vacation
- Birthday time off
Generous Parental Leave
- Paid parental leave
Social Impact
- Paid volunteer time
Additional Allowances
- Development Dollars
Career Advancement
- Leadership development
Learning & Development
- On-demand e-learning access
Corporate Discounts
- Travel discounts
Other Benefits
- Employee Resource Groups
Free or Subsidized Food
- Free lunch (2 days/week)
Retirement Plans
- Pension plan contributions
Public Transport Subsidies
- Public transportation subsidies
Company Bike
- Bike leasing program
Team Events
- Monthly social events
- Thursday happy hours
- Sports teams
Modern Office
- Awesome office
About the Company
KAYAK
Industry
Tourism
Description
The company is the world’s leading travel search engine, helping users find flights, stays, rental cars, and vacation packages.
Not a perfect match?
- Choco
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