FREENOW
Senior Product Manager Voice AI(m/w/x)
Full-timeOn-siteSenior
Hamburg, Berlin
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FRFREENOW
Senior Product Manager Voice AI(m/w/x)
Hamburg, Berlin
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
You will lead the evolution of the company's Voice AI products, transforming call center experiences by scaling innovative voice agents and optimizing complex conversational workflows.
Requirements
- 5+ years of Product Management experience
- Domain expertise in telephony
- Experience building call center products
- Startup or scale-up mindset
- Experience with operations-heavy businesses
- Good stakeholder management skills
- Vendor management and procurement experience
- Exposure to AI/ML products
- Exposure to voice AI products
Tasks
- Own the end-to-end Voice AI product strategy
- Scale voice-powered call center solutions
- Manage external telephony and LLM vendors
- Make strategic build versus buy decisions
- Refine conversation flows and prompt engineering
- Optimize speech-to-text and latency performance
- Adapt voice flows to meet localization needs
- Track and improve Voice AI performance metrics
- Manage the product roadmap and rollouts
Work Experience
5 years
Education
Bachelor's degreeORMaster's degree
Languages
English – Business Fluent
Tools & Technologies
AircallTwilioVonageAI/MLLLM toolingVoice AI
Benefits
Flexible Working
- •Flexible working arrangements
Learning & Development
- •LinkedIn Learning
Workation & Sabbatical
- •Sabbatical and special leave
Corporate Discounts
- •WeRoad partnership
More Vacation Days
- •Birthday off
- •24th and 31st December off
Other Benefits
- •Short term EU work policy
- •Mobility Credit
Healthcare & Fitness
- •Health Insurance
Mental Health Support
- •Employee assistance program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FREENOW and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FRFREENOW
Senior Product Manager Voice AI(m/w/x)
Hamburg, Berlin
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
You will lead the evolution of the company's Voice AI products, transforming call center experiences by scaling innovative voice agents and optimizing complex conversational workflows.
Requirements
- 5+ years of Product Management experience
- Domain expertise in telephony
- Experience building call center products
- Startup or scale-up mindset
- Experience with operations-heavy businesses
- Good stakeholder management skills
- Vendor management and procurement experience
- Exposure to AI/ML products
- Exposure to voice AI products
Tasks
- Own the end-to-end Voice AI product strategy
- Scale voice-powered call center solutions
- Manage external telephony and LLM vendors
- Make strategic build versus buy decisions
- Refine conversation flows and prompt engineering
- Optimize speech-to-text and latency performance
- Adapt voice flows to meet localization needs
- Track and improve Voice AI performance metrics
- Manage the product roadmap and rollouts
Work Experience
5 years
Education
Bachelor's degreeORMaster's degree
Languages
English – Business Fluent
Tools & Technologies
AircallTwilioVonageAI/MLLLM toolingVoice AI
Benefits
Flexible Working
- •Flexible working arrangements
Learning & Development
- •LinkedIn Learning
Workation & Sabbatical
- •Sabbatical and special leave
Corporate Discounts
- •WeRoad partnership
More Vacation Days
- •Birthday off
- •24th and 31st December off
Other Benefits
- •Short term EU work policy
- •Mobility Credit
Healthcare & Fitness
- •Health Insurance
Mental Health Support
- •Employee assistance program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FREENOW and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
FREENOW
Industry
Transportation
Description
The company empowers smarter mobility decisions, helping people to move freely and cities to thrive.
Not a perfect match?
- FREENOW
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