FREENOW
Senior Product Manager Voice AI(m/w/x)
Full-timeOn-siteSenior
Hamburg, Berlin
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FRFREENOW
Senior Product Manager Voice AI(m/w/x)
Hamburg, Berlin
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
You will revolutionize call center experiences by owning the Voice AI strategy, from scaling automated agents to optimizing LLM performance and collaborating with global teams to deliver high-impact solutions.
Requirements
- 5+ years of Product Management experience
- Domain expertise in telephony
- Experience building call or contact center products
- Startup or scale-up mindset
- Fast execution and high ownership
- Metrics focused approach
- Experience with operations-heavy businesses
- Good stakeholder management skills
- Vendor management and procurement experience
- Exposure to AI/ML products
- Exposure to voice AI products
Tasks
- Own the end-to-end Voice AI product strategy
- Scale voice AI-powered telephony and call center solutions
- Manage external telephony, speech, and LLM vendors
- Make strategic build versus buy decisions
- Iterate on conversation flows, prompts, and evaluations
- Optimize speech-to-text and intent detection performance
- Partner with local teams on flow localization
- Track and optimize Voice AI performance metrics
- Manage the product roadmap, prioritization, and rollouts
Work Experience
5 years
Education
Bachelor's degreeORMaster's degree
Languages
English – Business Fluent
Tools & Technologies
AircallTwilioVonageAIMLLLM tooling
Benefits
Flexible Working
- •Flexible working arrangements
Learning & Development
- •LinkedIn Learning
Workation & Sabbatical
- •Sabbatical and special leave
Corporate Discounts
- •WeRoad partnership
More Vacation Days
- •Birthday off
- •December 24th and 31st off
Other Benefits
- •Short term EU work policy
- •Mobility Credit
Healthcare & Fitness
- •Health Insurance
Mental Health Support
- •Employee assistance program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FREENOW and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FRFREENOW
Senior Product Manager Voice AI(m/w/x)
Hamburg, Berlin
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
You will revolutionize call center experiences by owning the Voice AI strategy, from scaling automated agents to optimizing LLM performance and collaborating with global teams to deliver high-impact solutions.
Requirements
- 5+ years of Product Management experience
- Domain expertise in telephony
- Experience building call or contact center products
- Startup or scale-up mindset
- Fast execution and high ownership
- Metrics focused approach
- Experience with operations-heavy businesses
- Good stakeholder management skills
- Vendor management and procurement experience
- Exposure to AI/ML products
- Exposure to voice AI products
Tasks
- Own the end-to-end Voice AI product strategy
- Scale voice AI-powered telephony and call center solutions
- Manage external telephony, speech, and LLM vendors
- Make strategic build versus buy decisions
- Iterate on conversation flows, prompts, and evaluations
- Optimize speech-to-text and intent detection performance
- Partner with local teams on flow localization
- Track and optimize Voice AI performance metrics
- Manage the product roadmap, prioritization, and rollouts
Work Experience
5 years
Education
Bachelor's degreeORMaster's degree
Languages
English – Business Fluent
Tools & Technologies
AircallTwilioVonageAIMLLLM tooling
Benefits
Flexible Working
- •Flexible working arrangements
Learning & Development
- •LinkedIn Learning
Workation & Sabbatical
- •Sabbatical and special leave
Corporate Discounts
- •WeRoad partnership
More Vacation Days
- •Birthday off
- •December 24th and 31st off
Other Benefits
- •Short term EU work policy
- •Mobility Credit
Healthcare & Fitness
- •Health Insurance
Mental Health Support
- •Employee assistance program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FREENOW and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
FREENOW
Industry
IT
Description
The company empowers smarter mobility decisions, helping people to move freely and cities to thrive.
Not a perfect match?
- FREENOW
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