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PAPALFINGER

Senior Process & Data Manager Service(m/w/x)

Bergheim
from 60,962.3 / year
Full-timeWith Home OfficeSenior
Apply now

Governing global Service process landscape and managing the change request backlog for lifting solutions. Several years of process management experience in an international environment required. Flexible working hours, work from home possibility.

Requirements

  • Several years of experience in process management, data management, or business operations in a complex, international environment
  • Service experience is a strong advantage
  • Solid understanding of SAP S/4HANA processes, process governance, roles & authorizations, and Clean Core principles
  • Strong analytical skills and experience evaluating change requests, cross-process impacts, and preparing decision-ready assessments
  • Experience with process documentation and governance tools (e.g. Signavio)
  • Experience with reporting or BI environments
  • Very good communication skills in English
  • German is a plus

Tasks

  • Govern global Service process landscape
  • Ensure quality, consistency, lifecycle management, and documentation approvals
  • Own global Service change request backlog
  • Coordinate cross-process input
  • Support prioritization of change requests
  • Conduct structured impact evaluations
  • Design and maintain cross-system roles and authorization concepts
  • Ensure SoD compliance
  • Align with global governance standards
  • Support implementation of global process templates
  • Coordinate incidents
  • Govern justified exceptions
  • Minimize process customization
  • Coordinate Service reporting requirements
  • Ensure end-to-end process KPI definitions
  • Act as governance and quality gate
  • Drive effective communication
  • Enable end-users

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • English – Business Fluent
  • German – Basic

Tools & Technologies

  • SAP S/4HANA
  • Signavio

Benefits

Flexible Working

  • Flexible working hours
  • No core time
  • Work from home possibility

Learning & Development

  • Further training

Career Advancement

  • International career opportunities

Healthcare & Fitness

  • Corporate health management

Free or Subsidized Food

  • Company restaurant
  • Daily meal subsidy

Public Transport Subsidies

  • Job ticket

Corporate Discounts

  • Employee discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of PALFINGER and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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