Senior Operations Manager EMEA(m/w/x)

Description

You will drive regional success by balancing supply dynamics and nurturing partner relationships. Your day-to-day involves leading a dedicated team to optimize operational excellence and profitability across the EMEA market.

Requirements

• •5+ years experience in strategy or operations
• •Understanding of partnership management and business models
• •Analytical skills and data translation ability
• •Experience managing KPIs and operational roadmaps
• •Excellent interpersonal and relationship-building skills
• •Strong negotiation and commercial performance skills
• •Adaptability in uncertain market environments
• •Experience leading and developing teams
• •Ability to communicate insights via storytelling
• •Fluency in English, German, and Italian
• •Willingness to travel regularly

Tasks

• •Design and implement regional supply partnership strategies
• •Manage and negotiate supply costs and quality metrics
• •Translate KPIs into clear operational actions
• •Manage supply pricing and margin performance
• •Balance supply and demand to meet profitability targets
• •Adjust pricing and capacity based on market fluctuations
• •Maintain partner engagement and loyalty in difficult markets
• •Represent chauffeur insights to inform internal strategy
• •Contribute to the global supply strategy
• •Collaborate internally to drive process improvements
• •Use data analysis to improve forecasting accuracy
• •Partner cross-functionally to align commercial and operational priorities
• •Nurture long-term relationships with supply and corporate partners
• •Present supply capabilities to external stakeholders
• •Travel regularly to monitor market conditions
• •Lead and develop the regional chauffeur supply team
• •Build analytical and relationship management capabilities within the team
• •Enable data storytelling and performance ownership across markets

Benefits