Emma - The Sleep Company
Senior Logistics Manager(m/w/x)
Full-timeWith HomeofficeSenior
Frankfurt am Main
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EMEmma – The Sleep Company
Senior Operations Account Manager(m/w/x)
Frankfurt am Main
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing B2B supply chain accounts for a D2C sleep brand in the BENEDACH market. Strong analytical and strategic thinking skills required. Private health insurance, 25 vacation days plus an extra day per year worked.
Requirements
- Bachelor's or Master's degree in Business Administration, Supply Chain, Logistics, or related field
- Hands-on experience in B2B environment, ideally in Call Centres or Customer Service
- Experience in logistics, e-commerce, or start-up setting (plus)
- Strong analytical and strategic thinking skills
- Ability to interpret data, generate insights, deliver outcomes
- Solid MS Office skills, emphasis on Excel/Tableau
- Experience of end-to-end system integration (plus)
- Excellent stakeholder and account management skills
- Ability to handle multiple customers and internal partners
- Strong organization and prioritization skills
- High adaptability and resilience
- Thriving in fast-paced environments with shifting priorities
- Effective problem-solving with hands-on, solution-oriented approach
- Proactive self-starter
- Strong communication skills
- Ability to engage stakeholders effectively
- Anticipating challenges and addressing issues proactively
- Fluent English
- Proficiency in German, Portuguese, Spanish, or French (plus)
Tasks
- Manage B2B supply chain accounts in BENEDACH market
- Ensure efficient and effective account operations
- Lead daily retail B2B operations for multiple accounts
- Mentor junior team members and share best practices
- Collaborate with B2B teams to improve workflows
- Map and maintain SOP documentation
- Optimize processes for scalable operations
- Track process improvements using performance metrics
- Conduct regular performance reviews and strategic meetings
- Align with internal and external stakeholders on goals
- Build strong relationships with business partners
- Lead ad-hoc operational projects and client initiatives
- Serve as an expert in operational best practices
- Stay updated on industry trends and EDI integrations
- Use Microsoft Office Suite for data analysis
- Analyze and report on performance against KPIs
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Basic
- Portuguese – Basic
- Spanish – Basic
- French – Basic
Tools & Technologies
- MS Office
- Excel
- Tableau
Benefits
Healthcare & Fitness
- Private health insurance
More Vacation Days
- 1 extra vacation day per year worked
Team Events
- Company events
Informal Culture
- Pet-friendly office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Emma – The Sleep Company and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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EMEmma – The Sleep Company
Senior Operations Account Manager(m/w/x)
Frankfurt am Main
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing B2B supply chain accounts for a D2C sleep brand in the BENEDACH market. Strong analytical and strategic thinking skills required. Private health insurance, 25 vacation days plus an extra day per year worked.
Requirements
- Bachelor's or Master's degree in Business Administration, Supply Chain, Logistics, or related field
- Hands-on experience in B2B environment, ideally in Call Centres or Customer Service
- Experience in logistics, e-commerce, or start-up setting (plus)
- Strong analytical and strategic thinking skills
- Ability to interpret data, generate insights, deliver outcomes
- Solid MS Office skills, emphasis on Excel/Tableau
- Experience of end-to-end system integration (plus)
- Excellent stakeholder and account management skills
- Ability to handle multiple customers and internal partners
- Strong organization and prioritization skills
- High adaptability and resilience
- Thriving in fast-paced environments with shifting priorities
- Effective problem-solving with hands-on, solution-oriented approach
- Proactive self-starter
- Strong communication skills
- Ability to engage stakeholders effectively
- Anticipating challenges and addressing issues proactively
- Fluent English
- Proficiency in German, Portuguese, Spanish, or French (plus)
Tasks
- Manage B2B supply chain accounts in BENEDACH market
- Ensure efficient and effective account operations
- Lead daily retail B2B operations for multiple accounts
- Mentor junior team members and share best practices
- Collaborate with B2B teams to improve workflows
- Map and maintain SOP documentation
- Optimize processes for scalable operations
- Track process improvements using performance metrics
- Conduct regular performance reviews and strategic meetings
- Align with internal and external stakeholders on goals
- Build strong relationships with business partners
- Lead ad-hoc operational projects and client initiatives
- Serve as an expert in operational best practices
- Stay updated on industry trends and EDI integrations
- Use Microsoft Office Suite for data analysis
- Analyze and report on performance against KPIs
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Basic
- Portuguese – Basic
- Spanish – Basic
- French – Basic
Tools & Technologies
- MS Office
- Excel
- Tableau
Benefits
Healthcare & Fitness
- Private health insurance
More Vacation Days
- 1 extra vacation day per year worked
Team Events
- Company events
Informal Culture
- Pet-friendly office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Emma – The Sleep Company and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Emma – The Sleep Company
Industry
Retail
Description
Das Unternehmen ist die weltweit größte D2C-Marke für Schlafprodukte und bietet in über 35 Ländern die besten Schlafkomfortprodukte an.
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