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Senior Marketplace Account Manager(m/w/x)
Managing seller accounts for medium to large clients on Europe's largest auto parts ecommerce platform. Fluent English and German required, with another EU language a plus. Flexible working hours, birthday day off.
Requirements
- 2+ years experience in similar role/area
- Fluent English and German
- Fluency in other EU language (French, Italian, Spanish, Swedish) (plus)
- Relevant e-Commerce working experience
- Relevant Sales and/or Account Management experience
- Familiarity with CRMs (HubSpot), Seller Portal tools (plus)
- Previous Seller Onboarding or Support experience (plus)
- Self-motivation, results-driven, autonomy, strong leadership
- Analytical, strategic thinking, excellent problem-solving
- Detail-oriented, well-organized, efficient task/process management
- Strong communication, interpersonal skills, stakeholder effectiveness
- Seller-centric mindset, advocating/supporting seller needs
- Bachelor's Degree (Business Admin, Marketing, Commerce, or related)
Tasks
- Manage all account processes for medium to large accounts
- Build and maintain strategic customer relationships
- Advocate for sellers internally
- Address seller needs and concerns promptly
- Provide high-level support to sellers
- Offer strategic guidance to sellers
- Leverage tools and systems across the seller lifecycle
- Analyze key business metrics
- Use data insights for business decisions
- Improve seller performance
- Maintain deep knowledge of AUTODOC products
- Identify product bugs, events, and enhancements
- Drive resolution for product issues
- Contribute to product development based on feedback
- Conduct deep dives on seller issues
- Analyze the competitive landscape
- Recommend improvements for seller and customer engagement
- Deliver recommendations to grow the business
- Develop and implement seller account plans
- Mentor colleagues
- Guide and support colleague skill development
- Offer regular feedback to colleagues
- Create professional development opportunities
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- CRMs
- HubSpot
- Seller Portal tools
Benefits
Flexible Working
- Flexible working hours
- Hybrid work
Job Security
- Stable employment
More Vacation Days
- Birthday day off
Mental Health Support
- Mental wellbeing program
Family Support
- Family health support
Career Advancement
- Opportunities for advancement
Learning & Development
- Further trainings
- Free language classes
Mentorship & Coaching
- Coaching
Bonuses & Incentives
- Referral program with incentives
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Senior Marketplace Account Manager(m/w/x)
Managing seller accounts for medium to large clients on Europe's largest auto parts ecommerce platform. Fluent English and German required, with another EU language a plus. Flexible working hours, birthday day off.
Requirements
- 2+ years experience in similar role/area
- Fluent English and German
- Fluency in other EU language (French, Italian, Spanish, Swedish) (plus)
- Relevant e-Commerce working experience
- Relevant Sales and/or Account Management experience
- Familiarity with CRMs (HubSpot), Seller Portal tools (plus)
- Previous Seller Onboarding or Support experience (plus)
- Self-motivation, results-driven, autonomy, strong leadership
- Analytical, strategic thinking, excellent problem-solving
- Detail-oriented, well-organized, efficient task/process management
- Strong communication, interpersonal skills, stakeholder effectiveness
- Seller-centric mindset, advocating/supporting seller needs
- Bachelor's Degree (Business Admin, Marketing, Commerce, or related)
Tasks
- Manage all account processes for medium to large accounts
- Build and maintain strategic customer relationships
- Advocate for sellers internally
- Address seller needs and concerns promptly
- Provide high-level support to sellers
- Offer strategic guidance to sellers
- Leverage tools and systems across the seller lifecycle
- Analyze key business metrics
- Use data insights for business decisions
- Improve seller performance
- Maintain deep knowledge of AUTODOC products
- Identify product bugs, events, and enhancements
- Drive resolution for product issues
- Contribute to product development based on feedback
- Conduct deep dives on seller issues
- Analyze the competitive landscape
- Recommend improvements for seller and customer engagement
- Deliver recommendations to grow the business
- Develop and implement seller account plans
- Mentor colleagues
- Guide and support colleague skill development
- Offer regular feedback to colleagues
- Create professional development opportunities
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- CRMs
- HubSpot
- Seller Portal tools
Benefits
Flexible Working
- Flexible working hours
- Hybrid work
Job Security
- Stable employment
More Vacation Days
- Birthday day off
Mental Health Support
- Mental wellbeing program
Family Support
- Family health support
Career Advancement
- Opportunities for advancement
Learning & Development
- Further trainings
- Free language classes
Mentorship & Coaching
- Coaching
Bonuses & Incentives
- Referral program with incentives
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Autodoc SE
Industry
Retail
Description
Das Unternehmen ist die größte und am schnellsten wachsende E-Commerce-Plattform für Autoteile in Europa.
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