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SOSolplanet

Senior Manager of Customer Solution(m/w/x)

Köln
Full-timeOn-siteSenior

Designing integrated PV, energy storage, and EV charger solutions for solar energy accessibility. Proficiency in PVsyst, AutoCAD, and system architecture required. International environment, ambitious team.

Requirements

  • Proficiency in PV and energy storage system architectural design
  • Deep understanding of batteries, PCS, BMS, EMS
  • Skilled in AutoCAD, PVsyst design and simulation
  • Strong communication and coordination skills
  • Team spirit and service-oriented mindset
  • Good documentation editing skills
  • Presentation ability for training and speeches
  • Excellent execution ability
  • Stress tolerance
  • Capability to handle complex matters
  • Adaptable to overseas business trips (Europe)
  • Bachelor's degree or above in science or engineering
  • Fully proficient in Chinese
  • English usable as a working language
  • Fluency in technical communication and business negotiations (English)
  • Proficiency in a local language is a plus
  • More than 6 years of experience in PV/energy storage solution design, system integration, or pre-sales technical roles
  • Proficient in PVsyst, PVsol, Helioscope simulation tools
  • Proficient in AutoCAD for electrical layout
  • Proficient in Excel for modeling
  • Familiar with inverter and PCS hardware/software principles
  • Familiar with PV system architecture and wiring principles
  • Familiar with PV system design principles
  • Familiar with battery, BMS, EMS technologies
  • Familiar with energy storage fire protection and thermal management
  • Familiar with PV-storage-diesel hybrid system integration
  • Familiar with micro-grid control strategies
  • Familiar with off-grid and on-grid switching logic
  • Familiar with European market grid connection policies
  • Familiar with European market subsidy mechanisms
  • Familiar with European market grid codes and certification
  • Understand energy storage business models
  • Understand local power market trading rules
  • Bachelor's Degree

Tasks

  • Engage with customers for professional technical output
  • Analyze specific technical requirements across application scenarios
  • Design integrated system solutions covering PV modules, inverters, BMS, EMS
  • Assist customers with revenue forecasting and economic analysis
  • Draft bilingual technical bid documents and feasibility studies
  • Participate in bid submissions, technical clarifications, and contract negotiations
  • Ensure smooth project progress through full-cycle coordination
  • Track and analyze PV and energy storage policies
  • Analyze power market trading rules and industry trends
  • Conduct in-depth competitive analysis of strategies, products, and pricing
  • Provide strategic inputs for product planning
  • Participate in formulating product roadmaps
  • Organize product line teams to clarify and discuss technical solutions
  • Apply for and track product change requests
  • Support new product launches with system solution design
  • Organize customer training and guide equipment installation
  • Collect field information and customer feedback
  • Collaborate with regional sales teams to explore markets
  • Maintain technical customer relationships
  • Build and maintain overseas channel systems
  • Promote cooperation with local distributors and installers
  • Represent the company at overseas energy exhibitions and forums
  • Manage local pre-sales technical support engineers
  • Participate in formulating performance contracts and assessing indicators
  • Organize regional pre-sales technical requirements meetings
  • Collect and discuss technical requirements
  • Apply for and track requirement implementation
  • Provide regular product and technical training to internal and external teams
  • Serve as a communication bridge between technology, marketing, R&D, and service departments
  • Ensure information synchronization and smooth resource allocation

Work Experience

  • 6 years

Education

  • Bachelor's degree

Languages

  • ChineseNative
  • EnglishBusiness Fluent

Tools & Technologies

  • AutoCAD
  • PVsyst
  • PVsol
  • Helioscope
  • Excel
  • inverters
  • PCS
  • batteries
  • BMS
  • EMS

Benefits

Learning & Development

  • Development opportunities
  • Professional development

Career Advancement

  • Internal growth
  • Long-term career path

Informal Culture

  • International environment
  • Ambitious team
  • Flat hierarchies

Other Benefits

  • Energetic team

Startup Environment

  • Rapidly growing team
  • Fast decision making

Sustainability Focus

  • Renewable energy industry
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Solplanet and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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