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Senior IT Support Engineer(m/w/x)
Designing scalable, secure IT solutions for reality capture and digital factory platforms. Cross-platform troubleshooting expertise required. 30 days PTO, EGYM Wellpass subsidy.
Requirements
- 5+ years IT Support, System Administration, or End User Support
- Cross-platform troubleshooting expertise (macOS, Windows, cloud, on-prem)
- Solid Microsoft stack knowledge (Entra ID, Intune, Exchange Online)
- Root-cause analysis mindset
- Automation of repetitive tasks
- Proactive and structured communication
- Early pattern identification and escalation
- Effective collaboration with DevOps and Security
- Linux troubleshooting experience (plus)
- Atlassian Admin experience (plus)
- Ownership-driven approach
- Balancing security and usability
- Bringing ideas from concept to implementation
Tasks
- Lead on complex IT issues
- Resolve root causes of problems
- Implement long-term improvements
- Collaborate with Security and DevOps
- Design scalable, secure solutions
- Act as Microsoft tooling expert
- Improve and document best practices
- Manage Intune compliance policies
- Automate onboarding processes
- Roll out password manager
- Enhance SDOps operations
- Monitor device compliance
- Maintain system health
- Flag issues proactively
- Update team documentation
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- macOS
- Windows
- cloud
- on-prem
- Entra ID
- Intune
- Exchange Online
- Linux
- Atlassian
Benefits
Flexible Working
- Flexible working hours
- Hybrid work setup
Bonuses & Incentives
- Employee referral bonus
More Vacation Days
- 30 days of paid time off
Healthcare & Fitness
- EGYM Wellpass subsidy
Public Transport Subsidies
- Deutschlandticket subsidy
Other Benefits
- Full visa and relocation support
Company Bike
- JobRad bike leasing
Additional Allowances
- Financial support for language classes
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Senior IT Support Engineer(m/w/x)
Designing scalable, secure IT solutions for reality capture and digital factory platforms. Cross-platform troubleshooting expertise required. 30 days PTO, EGYM Wellpass subsidy.
Requirements
- 5+ years IT Support, System Administration, or End User Support
- Cross-platform troubleshooting expertise (macOS, Windows, cloud, on-prem)
- Solid Microsoft stack knowledge (Entra ID, Intune, Exchange Online)
- Root-cause analysis mindset
- Automation of repetitive tasks
- Proactive and structured communication
- Early pattern identification and escalation
- Effective collaboration with DevOps and Security
- Linux troubleshooting experience (plus)
- Atlassian Admin experience (plus)
- Ownership-driven approach
- Balancing security and usability
- Bringing ideas from concept to implementation
Tasks
- Lead on complex IT issues
- Resolve root causes of problems
- Implement long-term improvements
- Collaborate with Security and DevOps
- Design scalable, secure solutions
- Act as Microsoft tooling expert
- Improve and document best practices
- Manage Intune compliance policies
- Automate onboarding processes
- Roll out password manager
- Enhance SDOps operations
- Monitor device compliance
- Maintain system health
- Flag issues proactively
- Update team documentation
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- macOS
- Windows
- cloud
- on-prem
- Entra ID
- Intune
- Exchange Online
- Linux
- Atlassian
Benefits
Flexible Working
- Flexible working hours
- Hybrid work setup
Bonuses & Incentives
- Employee referral bonus
More Vacation Days
- 30 days of paid time off
Healthcare & Fitness
- EGYM Wellpass subsidy
Public Transport Subsidies
- Deutschlandticket subsidy
Other Benefits
- Full visa and relocation support
Company Bike
- JobRad bike leasing
Additional Allowances
- Financial support for language classes
About the Company
NavVis
Industry
IT
Description
NavVis is a global leader in reality capture and digital factory solutions, empowering organizations to make smarter decisions.
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