deeploi GmbH
IT Support Specialist - 1st Level(m/w/x)
Full-timeOn-siteExperienced
Berlin
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Improving support procedures and tooling for an all-in-one IT platform at a comprehensive IT solutions provider. Work experience in IT support or systems administration, with cybersecurity knowledge, essential. Virtual share package, public transport ticket, Urban Sports Club membership.
Requirements
- Degree in IT, Computer Science, related field, or equivalent experience
- Successfully completed IT apprenticeship
- Work experience in IT support, systems administration, or project management
- Knowledge of computer systems, networks, and business applications
- Experience with cybersecurity practices and data protection
- Relevant IT certifications such as CompTIA, Microsoft, or Cisco
- Excellent communication skills in English (C1+)
- German skills as a nice to have
- Mentoring or assisting junior IT professionals (ideal)
Tasks
- Resolve IT issues and service requests
- Improve support procedures, tooling, and guidelines
- Support and guide the IT support team
- Establish clear and practical team standards
- Maintain system security and performance
- Manage system backups and data integrity
- Act as a hands-on technical escalation point
- Coordinate IT projects and external vendors
- Manage IT policies and technology solutions
- Contribute to IT strategy and architecture decisions
- Drive continuous IT process improvements
Work Experience
- approx. 4 - 6 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- CompTIA
- Microsoft
- Cisco
Benefits
Competitive Pay
- Attractive compensation package
- Virtual share package (VSOP)
Public Transport Subsidies
- Public transportation ticket
Healthcare & Fitness
- Urban Sports Club membership
Corporate Discounts
- Corporate Benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of deeploi GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Improving support procedures and tooling for an all-in-one IT platform at a comprehensive IT solutions provider. Work experience in IT support or systems administration, with cybersecurity knowledge, essential. Virtual share package, public transport ticket, Urban Sports Club membership.
Requirements
- Degree in IT, Computer Science, related field, or equivalent experience
- Successfully completed IT apprenticeship
- Work experience in IT support, systems administration, or project management
- Knowledge of computer systems, networks, and business applications
- Experience with cybersecurity practices and data protection
- Relevant IT certifications such as CompTIA, Microsoft, or Cisco
- Excellent communication skills in English (C1+)
- German skills as a nice to have
- Mentoring or assisting junior IT professionals (ideal)
Tasks
- Resolve IT issues and service requests
- Improve support procedures, tooling, and guidelines
- Support and guide the IT support team
- Establish clear and practical team standards
- Maintain system security and performance
- Manage system backups and data integrity
- Act as a hands-on technical escalation point
- Coordinate IT projects and external vendors
- Manage IT policies and technology solutions
- Contribute to IT strategy and architecture decisions
- Drive continuous IT process improvements
Work Experience
- approx. 4 - 6 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- CompTIA
- Microsoft
- Cisco
Benefits
Competitive Pay
- Attractive compensation package
- Virtual share package (VSOP)
Public Transport Subsidies
- Public transportation ticket
Healthcare & Fitness
- Urban Sports Club membership
Corporate Discounts
- Corporate Benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of deeploi GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
deeploi GmbH
Industry
IT
Description
The company builds an all-in-one IT platform with premium support, covering the entire scope of a company's IT department.
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