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IOIONITY

Senior IT Site Reliability Manager(m/w/x)

Dortmund
Full-timeWith Home OfficeSenior

Scaling SRE practices with AWS cloud systems and ITIL expertise. Senior-level IT operations experience required. 24/7 operational readiness and on-call models.

Requirements

  • Senior-level experience in IT operations, SRE, or comparable role
  • ITIL-based service management expertise
  • Operational best practices expertise
  • AWS cloud systems hands-on experience
  • Agile environments experience
  • SAFe experience preferred
  • Deep understanding of IT operations needs
  • Deep understanding of IT operations processes
  • Deep understanding of IT operations methodologies
  • Strong analytical skills
  • Strong problem-solving skills
  • Strong decision-making skills
  • Innovative mindset
  • Passion for evaluating new technologies
  • Passion for adopting new technologies
  • Early adopter mentality
  • Excellent interpersonal skills
  • High level of empathy
  • Ability to engage effectively with people
  • Strong team player
  • Collaborative approach
  • Proactive approach
  • Ability to operate effectively in 24/7 environment
  • Degree in Computer Science, IT, or related field
  • Equivalent experience to degree
  • ITIL certification is a plus
  • Monitoring methods and culture experience desirable
  • Automation methods and culture experience desirable
  • DevOps methods and culture experience desirable

Tasks

  • Lead daily IT operations and service delivery
  • Ensure system availability, reliability, and performance
  • Drive and scale SRE practices, including monitoring and automation
  • Improve 24/7 operational readiness and on-call models
  • Collaborate with development teams in agile environments
  • Identify and implement improvements based on incident analysis
  • Align operations with ITIL processes
  • Optimize cloud-based infrastructure in AWS
  • Bridge operations, engineering, and business stakeholders

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • AWS
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