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DEDeutsche Börse

Senior ICT Change Management Officer(m/w/x)

Leipzig
Part-time, Full-timeWith Home OfficeSenior
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Managing ICT change processes and CAB meetings for a European energy clearing house. Experience in regulated IT environments and translating regulatory requirements needed. Childcare facilities, meal allowance, and job ticket.

Requirements

  • Degree in business informatics, IT management, or comparable field
  • Good understanding of change, governance, and control models in regulated IT environment; DORA experience advantageous
  • Experience in operational management and coordination of IT/ICT processes
  • Experience working with audit, compliance, risk, or control functions
  • Ability to translate regulatory requirements into pragmatic, operationally viable processes
  • Strong teamwork and communication skills; confident professional presence
  • Fluent German and English skills (B2)
  • Ideally, experience automating/analyzing ITSM processes/data (scripting, low-code/no-code, JQL, AQL)

Tasks

  • Manage and monitor ICT Change Management process
  • Oversee CAB processes and ICT change coordination
  • Review and assess ICT changes within the team
  • Develop and maintain group-wide maintenance windows
  • Coordinate change plans and change calendars
  • Collaborate with IT Operations, IT Products, and business units
  • Work with Risk, Compliance, and ICS functions
  • Support internal and external audits with documentation
  • Create and analyze KPIs and reports
  • Use Jira and Power BI for operational transparency
  • Contribute to tooling and automation development
  • Support process improvements in IT Service Management
  • Ensure compliance with governance and ICT risk requirements
  • Adhere to DORA requirements

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degree

Languages

  • German – Native
  • English – Business Fluent

Tools & Technologies

  • DORA
  • JQL
  • AQL

Benefits

Competitive Pay

  • Attractive salary package

Childcare

  • Childcare facilities

Additional Allowances

  • Meal allowance

Public Transport Subsidies

  • Job ticket

Healthcare & Fitness

  • Sport and recreational events

Flexible Working

  • Flexible mobile working arrangements

Learning & Development

  • Personal development
  • Extensive further training opportunities

Job Security

  • Long-term perspective

Mentorship & Coaching

  • Bespoke onboarding plan
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