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Senior Customer Success Manager(m/w/x)
Portfolio management for large enterprise accounts in manufacturing, energy, and defense sectors. Deep knowledge of the data science lifecycle and 5-15 years of relevant experience required. Reasonable accommodations assistance, hybrid work model.
Requirements
- Ease in speaking to stakeholders
- 5-15 years of relevant experience
- Strong communication and presentation skills
- Extraordinary listening skills and proactivity
- Knowledge of data science lifecycle
- Experience in AI maturity support
- Change management through major programs
Tasks
- Manage a portfolio of large enterprise accounts
- Illustrate software and services value to stakeholders
- Serve as the internal voice of the customer
- Drive customer product adoption, expansion, and retention
- Support leading organizations in manufacturing, energy, and defense
- Understand client use cases and desired business outcomes
- Help licensed users achieve goals via Dataiku
- Translate business use cases into high ROI solutions
- Partner with internal account and technical teams
- Guide customers on implementing data science projects
- Implement customer engagement strategies and account planning
- Conduct consistent Executive Business Reviews
- Leverage health analytics to identify expansion and churn
- Collaborate with Sales on relationship expansion and renewals
Work Experience
Education
Languages
Tools & Technologies
Benefits
Ergonomic Workplace
- •Reasonable accommodations assistance
- Iron MountainFull-timeWith HomeofficeSeniorFrankfurt am Main
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Senior Customer Success Manager(m/w/x)
Portfolio management for large enterprise accounts in manufacturing, energy, and defense sectors. Deep knowledge of the data science lifecycle and 5-15 years of relevant experience required. Reasonable accommodations assistance, hybrid work model.
Requirements
- Ease in speaking to stakeholders
- 5-15 years of relevant experience
- Strong communication and presentation skills
- Extraordinary listening skills and proactivity
- Knowledge of data science lifecycle
- Experience in AI maturity support
- Change management through major programs
Tasks
- Manage a portfolio of large enterprise accounts
- Illustrate software and services value to stakeholders
- Serve as the internal voice of the customer
- Drive customer product adoption, expansion, and retention
- Support leading organizations in manufacturing, energy, and defense
- Understand client use cases and desired business outcomes
- Help licensed users achieve goals via Dataiku
- Translate business use cases into high ROI solutions
- Partner with internal account and technical teams
- Guide customers on implementing data science projects
- Implement customer engagement strategies and account planning
- Conduct consistent Executive Business Reviews
- Leverage health analytics to identify expansion and churn
- Collaborate with Sales on relationship expansion and renewals
Work Experience
Education
Languages
Tools & Technologies
Benefits
Ergonomic Workplace
- •Reasonable accommodations assistance
About the Company
Dataiku
Industry
IT
Description
Dataiku is The Universal AI Platform™ that empowers organizations to control their AI talent and processes, enabling the creation of analytics and models.
- Iron Mountain
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorFrankfurt am Main - LE008 PROS Germany GmbH
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorFrankfurt am Main - Siemens Industry Software GmbH
Enterprise Customer Success Manager - DACH(m/w/x)
Full-timeWith HomeofficeSeniorFrankfurt am Main, Berlin, Köln, Hamburg, Hannover, Leipzig, München, Nürnberg, Stuttgart - Mendix
Enterprise Customer Success Manager - DACH(m/w/x)
Full-timeWith HomeofficeSeniorBerlin, Köln, Frankfurt am Main, Hamburg, Hannover, Leipzig, München, Nürnberg, Stuttgart - MongoDB
Customer Success Manager, German Speaker(m/w/x)
Full-timeWith HomeofficeSeniorFrankfurt am Main