Eye Security
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSenior
Berlin
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TETELUS Health
Senior Customer Success Manager - French and English(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
Nejo AI Summary
Growing whitelabel partner portfolio for digital health products, building senior stakeholder relationships. Native French and strong English communication skills required. Up to 33 days vacation, 30 days remote work allowance.
Requirements
- 5+ years Customer Success, Account Management, or similar B2B SaaS role
- Own and grow key accounts (renewals, expansions, forecasting)
- Translate product/technical to business value
- Native/near-native French (C2.2)
- Strong professional English communication (C1+)
- Analytical, resilient, and focused approach
- Confident communication with senior decision-makers
- Familiarity with CRM tools (e.g. HubSpot, Salesforce)
- Familiarity with customer success metrics
Tasks
- Own and grow strategic whitelabel partner portfolio
- Build strong relationships with senior stakeholders
- Drive partner success and business impact
- Understand and manage partner goals and risks
- Ensure high adoption, retention, and renewal
- Identify and lead expansion opportunities
- Contribute to revenue targets through strategic planning
- Lead quarterly business reviews and executive discussions
- Act as central leader for complex partner topics
- Align internal teams for solution development
- Work on cross-partner initiatives
- Develop scalable solutions for portfolio efficiency
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- French – Native
- English – Business Fluent
Tools & Technologies
- HubSpot
- Salesforce
Benefits
Healthcare & Fitness
- Additional health insurance coverage
- UrbanSportsClub membership subsidy
Flexible Working
- 30 days of remote work allowance
More Vacation Days
- Up to 33 days annual vacation allowance
- Humanoo app bonus days
- Christmas and New Year office closure
Bonuses & Incentives
- Yearly tenure bonus
- Referral bonus
Additional Allowances
- 70 EUR monthly cashback
- Self-development days allowance
Learning & Development
- 500 EUR yearly personal learning and development budget
Team Events
- Team events
- Company events
Corporate Discounts
- Corporate benefits
Other Benefits
- Humanoo for Humanoos
Mental Health Support
- Employee Assistance Programme (EAP)
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of TELUS Health and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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TETELUS Health
Senior Customer Success Manager - French and English(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
Nejo AI Summary
Growing whitelabel partner portfolio for digital health products, building senior stakeholder relationships. Native French and strong English communication skills required. Up to 33 days vacation, 30 days remote work allowance.
Requirements
- 5+ years Customer Success, Account Management, or similar B2B SaaS role
- Own and grow key accounts (renewals, expansions, forecasting)
- Translate product/technical to business value
- Native/near-native French (C2.2)
- Strong professional English communication (C1+)
- Analytical, resilient, and focused approach
- Confident communication with senior decision-makers
- Familiarity with CRM tools (e.g. HubSpot, Salesforce)
- Familiarity with customer success metrics
Tasks
- Own and grow strategic whitelabel partner portfolio
- Build strong relationships with senior stakeholders
- Drive partner success and business impact
- Understand and manage partner goals and risks
- Ensure high adoption, retention, and renewal
- Identify and lead expansion opportunities
- Contribute to revenue targets through strategic planning
- Lead quarterly business reviews and executive discussions
- Act as central leader for complex partner topics
- Align internal teams for solution development
- Work on cross-partner initiatives
- Develop scalable solutions for portfolio efficiency
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- French – Native
- English – Business Fluent
Tools & Technologies
- HubSpot
- Salesforce
Benefits
Healthcare & Fitness
- Additional health insurance coverage
- UrbanSportsClub membership subsidy
Flexible Working
- 30 days of remote work allowance
More Vacation Days
- Up to 33 days annual vacation allowance
- Humanoo app bonus days
- Christmas and New Year office closure
Bonuses & Incentives
- Yearly tenure bonus
- Referral bonus
Additional Allowances
- 70 EUR monthly cashback
- Self-development days allowance
Learning & Development
- 500 EUR yearly personal learning and development budget
Team Events
- Team events
- Company events
Corporate Discounts
- Corporate benefits
Other Benefits
- Humanoo for Humanoos
Mental Health Support
- Employee Assistance Programme (EAP)
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of TELUS Health and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
TELUS Health
Industry
Healthcare
Description
TELUS Health is a global-leading health and well-being provider, improving health outcomes for consumers, patients, and healthcare professionals.
Not a perfect match?
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