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Senior CRM Account Executive, Public Sector(m/w/x)
Driving Public Sector CRM Workflows success for AI-enhanced cloud technology. Deep solution sales experience with CRM/CX required. Virtual team leadership, understanding broad IT needs.
Requirements
- Experience integrating AI into work processes
- Deep experience in solution sales (CRM/CX/CPaaS/CCaaS/SOM)
- Understanding of CRM/CX/CSM business processes
- Experience leading virtual or matrixed teams
- Ability to understand broad IT needs of clients
- 8+ years sales experience in complex software/platform solutions
- Deep industry knowledge of German Public Sector
- Experience establishing trusted client relationships
- Ability to produce new business and negotiate deals
- Thrive in fast-paced, deadline-driven environment
- Willingness to go above and beyond
- Communicate complex issues simply (written/oral)
- Forge strong business relationships with C-level execs
- Excellent communication and presentation skills
- Regional travel required 30-50%
- Fluency in English and German
Tasks
- Oversee market success of ServiceNow's CRM Workflows in Public Sector
- Engage assigned accounts and create new business
- Manage executive relationships for assigned accounts
- Lead and partner with virtual teams including Core Field, Solution Sales, Solution Consulting, Support, and Professional Services
- Develop and grow assigned accounts in Public Sector
- Deploy territory resources for account development
- Create sales strategy and regional sales plan for assigned territory
- Build relationships with C-suite personas (CFO, CIO, COO, CDO) for CRM products
- Arrange and conduct initial executive and CxO discussions
- Collaborate with Solution Consulting to deliver product demonstrations
- Develop roadmap and capabilities for outstanding customer experience
- Understand and advise on customer's Customer Engagement & Operations roadmap
- Lead CRM opportunities and collaborate with Core Sales Teams
- Present CRM Workflows offering to prospects, customers, and partners
- Articulate customer success strategies to the field
- Qualify prospects and develop new sales opportunities
- Manage sales process and close opportunities
- Ensure ongoing account management and customer satisfaction
- Drive additional revenue streams
Work Experience
- 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Native
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Senior CRM Account Executive, Public Sector(m/w/x)
Driving Public Sector CRM Workflows success for AI-enhanced cloud technology. Deep solution sales experience with CRM/CX required. Virtual team leadership, understanding broad IT needs.
Requirements
- Experience integrating AI into work processes
- Deep experience in solution sales (CRM/CX/CPaaS/CCaaS/SOM)
- Understanding of CRM/CX/CSM business processes
- Experience leading virtual or matrixed teams
- Ability to understand broad IT needs of clients
- 8+ years sales experience in complex software/platform solutions
- Deep industry knowledge of German Public Sector
- Experience establishing trusted client relationships
- Ability to produce new business and negotiate deals
- Thrive in fast-paced, deadline-driven environment
- Willingness to go above and beyond
- Communicate complex issues simply (written/oral)
- Forge strong business relationships with C-level execs
- Excellent communication and presentation skills
- Regional travel required 30-50%
- Fluency in English and German
Tasks
- Oversee market success of ServiceNow's CRM Workflows in Public Sector
- Engage assigned accounts and create new business
- Manage executive relationships for assigned accounts
- Lead and partner with virtual teams including Core Field, Solution Sales, Solution Consulting, Support, and Professional Services
- Develop and grow assigned accounts in Public Sector
- Deploy territory resources for account development
- Create sales strategy and regional sales plan for assigned territory
- Build relationships with C-suite personas (CFO, CIO, COO, CDO) for CRM products
- Arrange and conduct initial executive and CxO discussions
- Collaborate with Solution Consulting to deliver product demonstrations
- Develop roadmap and capabilities for outstanding customer experience
- Understand and advise on customer's Customer Engagement & Operations roadmap
- Lead CRM opportunities and collaborate with Core Sales Teams
- Present CRM Workflows offering to prospects, customers, and partners
- Articulate customer success strategies to the field
- Qualify prospects and develop new sales opportunities
- Manage sales process and close opportunities
- Ensure ongoing account management and customer satisfaction
- Drive additional revenue streams
Work Experience
- 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Native
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
ServiceNow
Industry
IT
Description
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
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