(Senior) Client Manager(m/w/x)

Description

As a Client Manager at NTT DATA, you will focus on building strong relationships with clients, ensuring their satisfaction, and driving growth. Your day-to-day responsibilities will involve understanding client needs, developing tailored solutions, and collaborating with a global team to deliver exceptional service.

Requirements

• •Strong sales business acumen with focus on planning and leveraging tools
• •Proven skills in client engagement and management
• •Deep knowledge of NTT DATA's offerings and market trends
• •Ability to identify and advance opportunities at clients and prospects
• •Extensive experience in global partner management and sales environments
• •Proficiency in using Salesforce.com or other CRM platforms
• •Capability to drive alignment across multiple stakeholders
• •Collaborative mindset and adaptability in communication styles
• •Proven ability to work independently with strong problem-solving skills
• •Bachelor's degree or equivalent in business or sales-related field

Tasks

• •Build and nurture relationships with assigned accounts
• •Ensure client satisfaction and drive expansion across solution areas
• •Utilize tools and methodologies to understand client needs
• •Offer tailored solutions to meet specific business requirements
• •Leverage strategic thinking and advanced planning skills
• •Coordinate with global offices to deliver exceptional client experiences
• •Meet revenue and margin targets while minimizing client churn
• •Maximize client retention through effective relationship management
• •Develop and implement account strategies using technology sales methods
• •Collaborate with key stakeholders to identify business opportunities
• •Support clients throughout their buying lifecycle
• •Manage accounts, opportunities, pipelines, and forecasts using Salesforce.com
• •Analyze client situations and plan strategically
• •Drive sales engagement across various geographies to meet quota targets
• •Act as the first point of contact for client issues
• •Transform client needs into actionable solutions

Tools & Technologies