Roche Diagnostics GmbH
Global Capability Owner - Back Office Integration Digital Solutions(m/w/x)
Full-timeOn-siteSenior
Mannheim
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IT point of contact for hygiene and health brands, coordinating local tech initiatives from demand to delivery. Several years of IT service delivery or business analysis experience required. Parental benefits, global share plans.
Requirements
- Several years of experience in IT service delivery, business analysis, technical coordination, or similar
- Bachelor's or Master's degree in Computer Science, IT, Business Administration, or related field
- Strong stakeholder-management capabilities in customer-facing or cross-functional environments
- Ability to coordinate service activities and understand technical topics
- Practical understanding of IT operations, application landscapes, or infrastructure
- Experience working with external vendors or managed service providers
- Strong communication, prioritisation, and organisational skills
- English fluency
- Familiarity with architecture frameworks (e.g., TOGAF) or IT service methodologies (e.g., ITIL)
- Prince 2 (desirable)
- Experience in working across commercial operations, R&D, or manufacturing
- German fluency
- Customer-centric mindset
- Platform Engineering understanding
- Project coordination skills
- Organizational skills
- Agile Best Practices understanding
- User Experience Design understanding
- Ability to influence and collaborate across teams
- Compliance Management understanding
- Communication and Collaboration skills
- Problem Solving skills
- Attention to Detail
- Mentoring and Coaching skills
- Cloud Computing understanding
- DevOps understanding
- Containerisation understanding
Tasks
- Serve as primary IT point of contact for local stakeholders
- Ensure high service quality and positive user experience
- Oversee quality, availability, and performance of digital services
- Lead continuous improvement efforts using insights and data
- Coordinate local technology initiatives from demand capture to delivery
- Collaborate with technical teams to assess infrastructure needs
- Recommend relevant technology enhancements
- Support communication and change-management activities
- Ensure clarity and alignment across teams
- Contribute to IT&D service strategy by identifying process improvements
- Ensure effective governance, documentation, and operational standards
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Native
Tools & Technologies
- TOGAF
- ITIL
- Prince 2
- AWS
- Azure
- Docker
- Kubernetes
Benefits
Generous Parental Leave
- Parental benefits
Mental Health Support
- Employee Assistance Program
Other Benefits
- Life insurance
Competitive Pay
- Global share plans
Bonuses & Incentives
- Short-term incentives
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Reckitt and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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IT point of contact for hygiene and health brands, coordinating local tech initiatives from demand to delivery. Several years of IT service delivery or business analysis experience required. Parental benefits, global share plans.
Requirements
- Several years of experience in IT service delivery, business analysis, technical coordination, or similar
- Bachelor's or Master's degree in Computer Science, IT, Business Administration, or related field
- Strong stakeholder-management capabilities in customer-facing or cross-functional environments
- Ability to coordinate service activities and understand technical topics
- Practical understanding of IT operations, application landscapes, or infrastructure
- Experience working with external vendors or managed service providers
- Strong communication, prioritisation, and organisational skills
- English fluency
- Familiarity with architecture frameworks (e.g., TOGAF) or IT service methodologies (e.g., ITIL)
- Prince 2 (desirable)
- Experience in working across commercial operations, R&D, or manufacturing
- German fluency
- Customer-centric mindset
- Platform Engineering understanding
- Project coordination skills
- Organizational skills
- Agile Best Practices understanding
- User Experience Design understanding
- Ability to influence and collaborate across teams
- Compliance Management understanding
- Communication and Collaboration skills
- Problem Solving skills
- Attention to Detail
- Mentoring and Coaching skills
- Cloud Computing understanding
- DevOps understanding
- Containerisation understanding
Tasks
- Serve as primary IT point of contact for local stakeholders
- Ensure high service quality and positive user experience
- Oversee quality, availability, and performance of digital services
- Lead continuous improvement efforts using insights and data
- Coordinate local technology initiatives from demand capture to delivery
- Collaborate with technical teams to assess infrastructure needs
- Recommend relevant technology enhancements
- Support communication and change-management activities
- Ensure clarity and alignment across teams
- Contribute to IT&D service strategy by identifying process improvements
- Ensure effective governance, documentation, and operational standards
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Native
Tools & Technologies
- TOGAF
- ITIL
- Prince 2
- AWS
- Azure
- Docker
- Kubernetes
Benefits
Generous Parental Leave
- Parental benefits
Mental Health Support
- Employee Assistance Program
Other Benefits
- Life insurance
Competitive Pay
- Global share plans
Bonuses & Incentives
- Short-term incentives
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Reckitt and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Reckitt
Industry
Healthcare
Description
The company is focused on delivering high-quality air care, laundry, surface, and pest products for consumers.
Not a perfect match?
- Roche Diagnostics GmbH
Global Capability Owner - Back Office Integration Digital Solutions(m/w/x)
Full-timeOn-siteSeniorMannheim - HITACHI ENERGY GERMANY AG
Business Process Quality Senior Professional(m/w/x)
Full-timeOn-siteSeniorMannheim - Roche Diabetes Care GmbH
Senior Data Analyst(m/w/x)
Full-timeOn-siteSeniorMannheim - SAP
(Senior) Services Engagement Engineer(m/w/x)
Full-timeOn-siteSeniorWalldorf - 2530 BD Austria GmbH (fka Cato Software Solutions GmbH)
Systems Analyst(m/w/x)
Full-timeOn-siteSeniorWien, Heidelberg