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Senior Analytics Engineer(m/w/x)
Designing and building scalable data pipelines for an AI customer service platform. Advanced SQL with well-architected data models required. Hybrid working policy, annual bonus, and equity.
Requirements
- Advanced SQL with well-architected data models
- Optimized query performance
- Clearly documented SQL code
- Familiarity with modern data stack
- Growth mindset and eagerness to learn
- Great judgment and business/product instincts
- Ability to differentiate essential vs. nice-to-have
- Good decision-making on trade-offs
- Excellent communication skills
- Tailoring technical explanations to audiences
- Exposure to Apache Airflow or other DAG frameworks
- Experience with Tableau, Looker, or similar BI platforms
- Experience with operational tools and business systems
- Familiarity with Python
Tasks
- Design and build scalable data pipelines
- Manage ETL processes for robust data platform
- Partner with AI analysts, ML scientists, and engineers
- Understand and meet data needs of business teams
- Lead data model development and quality ownership
- Manage data warehouse and support critical workflows
- Conduct data analysis and build custom models
- Support strategic business decisions and performance measurement
- Streamline data collection and reporting processes
- Reduce manual effort and improve efficiency
- Create unified data pipelines and access control systems
- Align data collection with long-term analytics goals
- Collaborate on feature development with partner teams
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- SQL
- dbt
- Snowflake
- Apache Airflow
- Tableau
- Looker
- Google Analytics
- Marketo
- Salesforce
- Segment
- Stripe
- Python
Benefits
Flexible Working
- Hybrid working policy
- Flexibility to work from home
Competitive Pay
- Competitive salary
- Equity
- Regular compensation reviews
Bonuses & Incentives
- Annual bonus
More Vacation Days
- Generous paid time off
Modern Equipment
- MacBooks provided
- Windows laptops provided
Team Events
- Fun events
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Senior Analytics Engineer(m/w/x)
Designing and building scalable data pipelines for an AI customer service platform. Advanced SQL with well-architected data models required. Hybrid working policy, annual bonus, and equity.
Requirements
- Advanced SQL with well-architected data models
- Optimized query performance
- Clearly documented SQL code
- Familiarity with modern data stack
- Growth mindset and eagerness to learn
- Great judgment and business/product instincts
- Ability to differentiate essential vs. nice-to-have
- Good decision-making on trade-offs
- Excellent communication skills
- Tailoring technical explanations to audiences
- Exposure to Apache Airflow or other DAG frameworks
- Experience with Tableau, Looker, or similar BI platforms
- Experience with operational tools and business systems
- Familiarity with Python
Tasks
- Design and build scalable data pipelines
- Manage ETL processes for robust data platform
- Partner with AI analysts, ML scientists, and engineers
- Understand and meet data needs of business teams
- Lead data model development and quality ownership
- Manage data warehouse and support critical workflows
- Conduct data analysis and build custom models
- Support strategic business decisions and performance measurement
- Streamline data collection and reporting processes
- Reduce manual effort and improve efficiency
- Create unified data pipelines and access control systems
- Align data collection with long-term analytics goals
- Collaborate on feature development with partner teams
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- SQL
- dbt
- Snowflake
- Apache Airflow
- Tableau
- Looker
- Google Analytics
- Marketo
- Salesforce
- Segment
- Stripe
- Python
Benefits
Flexible Working
- Hybrid working policy
- Flexibility to work from home
Competitive Pay
- Competitive salary
- Equity
- Regular compensation reviews
Bonuses & Incentives
- Annual bonus
More Vacation Days
- Generous paid time off
Modern Equipment
- MacBooks provided
- Windows laptops provided
Team Events
- Fun events
About the Company
Intercom
Industry
IT
Description
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
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