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ZOzooplus SE

Senior AI Excellence Manager(m/w/x)

München, Wien
Full-timeWith Home OfficeSenior
AI/ML

Integrating AI solutions in pet e-commerce marketing and sales, automating commercial processes with low-code AI agents. Hands-on LLM and prompt engineering experience required. Subsidised transport, wellbeing offers.

Requirements

  • 3+ years relevant work experience
  • Hands-on LLM experience, prompt engineering expertise
  • Building AI agents (Copilot Studio, Google Vertex AI)
  • Using low-code/no-code tools
  • Orchestration platforms for AI integration
  • Translate business problems to AI requirements
  • Solution designs for AI-enabled workflows
  • Delivery plans for AI-enabled workflows
  • Process mapping and optimization
  • Process documentation
  • Designing training programs
  • Designing internal documentation (playbook, prompt libraries, reports)
  • Cross-functional project management
  • Stakeholder alignment skills
  • Data-driven problem-solver
  • Data analysis ability
  • Develop and interpret KPIs
  • Translate AI capabilities to business outcomes
  • Fluent English (written & verbal)
  • E-commerce background
  • Awareness of data governance
  • Awareness of privacy considerations
  • Awareness of ethical AI considerations
  • Familiarity with marketing & sales tools
  • Basic coding skills (Python)
  • Light scripting for data transformation
  • Knowledge of A/B testing
  • Knowledge of experimentation frameworks for AI

Tasks

  • Drive AI solution integration in Marketing & Sales
  • Identify high-impact AI opportunities
  • Automate commercial processes
  • Build low-code AI solutions
  • Translate AI capabilities into business outcomes
  • Embed practical AI solutions in commercial workflows
  • Own AI use-case backlog for Marketing & Sales
  • Drive AI delivery with Head of AI Excellence
  • Design AI-enabled workflows
  • Prototype and implement AI solutions
  • Coordinate cross-functional teams for scaling
  • Integrate AI capabilities into production workflows
  • Leverage current and new AI tools
  • Deliver AI efficiency initiatives end-to-end
  • Build and deploy low-code AI solutions
  • Use platforms like Copilot Studio and Google Vertex AI
  • Work closely with AI, Data, Product, Engineering, and IT teams
  • Identify and prioritize high-impact AI use cases
  • Collaborate with Marketing & Sales stakeholders
  • Map and analyze end-to-end processes
  • Identify automation and AI opportunities
  • Translate business problems into solution concepts
  • Define system requirements
  • Support tool and vendor evaluations
  • Define and track AI metrics
  • Measure adoption and efficiency gains
  • Track performance improvements and cost savings
  • Ensure compliant and secure AI use
  • Adhere to data governance and ethical AI standards
  • Support change management
  • Contribute to documentation and playbooks
  • Provide targeted training

Work Experience

  • 3 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishFluent

Tools & Technologies

  • LLMs
  • Copilot Studio
  • Google Vertex AI
  • low-code/no-code tools
  • Python
  • Braze
  • Contentful
  • PowerBI
  • Google Analytics
  • Adobe Analytics
  • Meta Business Suite

Benefits

Learning & Development

  • Development opportunities
  • Excellent training and support

Career Advancement

  • Career path shaping

Healthcare & Fitness

  • Wellbeing offers

Public Transport Subsidies

  • Subsidised transport

Company Bike

  • Bike leasing

Corporate Discounts

  • 20% product discount
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of zooplus SE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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