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IBiBanFirst

Senior Account Manager(m/w/x)

Düsseldorf
Full-timeOn-siteSenior
AI/ML
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Advising SMEs on FX market developments and international payment opportunities. Proven FX sales or account management experience required. Defined career plan with development steps and training offers.

Requirements

  • Proven experience in FX sales, dealing, or account management
  • Strong knowledge of FX products and international payments
  • Ability to manage client relationships and generate revenue
  • Solid understanding of financial markets and currency risk management
  • Excellent communication and negotiation skills
  • Client-focused mindset with consultative approach
  • Ability to work in fast-paced, performance-driven environment
  • High attention to detail and strong organizational skills
  • Fluency in English
  • Proactive, results-driven team player with strong ownership sense
  • Flexibility, creativity, strategic and analytical mindset
  • Very good communication skills and business acumen
  • Love of selling and initial experience with B2B customers
  • Ability to convert non-active customers into active ones
  • Native German speaker and fluent in English
  • Bachelors or university degree and strong interest in financial sector and FX market
  • Living in or willing to travel to Düsseldorf

Tasks

  • Advise clients on market developments and opportunities
  • Serve as a foreign exchange informant
  • Negotiate and build executive-level relationships
  • Develop sales strategy based on customer feedback and market trends
  • Transfer passion and motivation to the team and clients
  • Act as primary point of contact for assigned clients
  • Execute FX transactions (spot, forward, hedging solutions)
  • Proactively manage and grow client portfolio
  • Build long-term, strategic client relationships
  • Conduct regular face-to-face meetings with clients
  • Provide market insights and FX guidance
  • Analyze clients’ FX exposure and risk management
  • Propose tailored hedging solutions
  • Collaborate with Sales, Dealing, and Operations teams
  • Deliver seamless client service
  • Maximize revenue opportunities
  • Monitor market movements
  • Identify relevant trading opportunities
  • Drive client adoption of the platform
  • Ensure clients leverage all available features
  • Contribute to client retention
  • Minimize client churn
  • Enhance overall client experience
  • Gather and provide client feedback
  • Contribute to product and service improvements
  • Initiate and implement proactive reactivation strategies
  • Cross-sell and up-sell FX products and services

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degree

Languages

  • English – Fluent
  • German – Native

Benefits

Bonuses & Incentives

  • Great bonus structure

Career Advancement

  • Attractive position for account manager development
  • Defined career plan

Learning & Development

  • Development steps and training offers

More Vacation Days

  • 30 vacation days

Informal Culture

  • International team

Team Events

  • Team events

Mentorship & Coaching

  • Detailed onboarding
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of iBanFirst and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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