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SAP Service Manager FI/CO(m/w/x)
Description
In this role, you will ensure smooth global business operations by providing application support for ERP systems, managing change requests, and facilitating communication between key users and third-party providers. Your daily responsibilities will include tracking changes, monitoring KPIs, and addressing escalations to maintain efficient operations.
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Requirements
- •Bachelor’s Degree or equivalent in Information Technology or computer science related field
- •Profound experience in SAP Service Management, specifically in SAP FI/CO modules
- •Expert in SAP FI/CO module(s)
- •Experience with CRM or BI applications
- •Experience with ancillary systems (FIS, Ariba, Fiori, Paymetrics, Vertex)
- •Excellent team player and communicator
- •Ability to work in a fast paced environment
- •Excellent English language skills in spoken and written form
- •Ability to understand and adapt to various business needs
- •Openness to share knowledge
Education
Tasks
- •Provide global application support for ERP and ancillary systems
- •Manage ERP and ServiceNow tickets and change requests
- •Plan, implement, budget, and report on minor and emergency changes
- •Track changes and development efforts across various systems
- •Resolve incidents and changes that third-party support cannot address
- •Approve change requests as a Change Manager
- •Ensure change documents are completed and formatted correctly
- •Monitor KPIs within the respective modules
- •Facilitate communication between Key Users and third-party support
- •Moderate SAP Key User meetings for assigned modules
- •Support the creation of SLA reports
- •Take action during escalations of unresolved incidents or changes and inform stakeholders
Tools & Technologies
Languages
English – Business Fluent
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SAP Service Manager FI/CO(m/w/x)
The AI Job Search Engine
Description
In this role, you will ensure smooth global business operations by providing application support for ERP systems, managing change requests, and facilitating communication between key users and third-party providers. Your daily responsibilities will include tracking changes, monitoring KPIs, and addressing escalations to maintain efficient operations.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor’s Degree or equivalent in Information Technology or computer science related field
- •Profound experience in SAP Service Management, specifically in SAP FI/CO modules
- •Expert in SAP FI/CO module(s)
- •Experience with CRM or BI applications
- •Experience with ancillary systems (FIS, Ariba, Fiori, Paymetrics, Vertex)
- •Excellent team player and communicator
- •Ability to work in a fast paced environment
- •Excellent English language skills in spoken and written form
- •Ability to understand and adapt to various business needs
- •Openness to share knowledge
Education
Tasks
- •Provide global application support for ERP and ancillary systems
- •Manage ERP and ServiceNow tickets and change requests
- •Plan, implement, budget, and report on minor and emergency changes
- •Track changes and development efforts across various systems
- •Resolve incidents and changes that third-party support cannot address
- •Approve change requests as a Change Manager
- •Ensure change documents are completed and formatted correctly
- •Monitor KPIs within the respective modules
- •Facilitate communication between Key Users and third-party support
- •Moderate SAP Key User meetings for assigned modules
- •Support the creation of SLA reports
- •Take action during escalations of unresolved incidents or changes and inform stakeholders
Tools & Technologies
Languages
English – Business Fluent
About the Company
Getinge Holding B.V. & Co. KG
Industry
Healthcare
Description
Getinge provides hospitals and life science institutions with products and solutions to improve clinical results and optimize workflows.
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Full-time/Part-timeOn-siteNot specifiedFrankfurt am Main - VINCI Energies Service GmbH
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