Enpal B.V.
Senior Salesforce Administrator(m/w/x)
Full-timeWith HomeofficeSenior
Berlin
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ENEnpal B.V.
Salesforce CTI Admin(m/w/x)
Berlin
Full-timeRemoteExperienced
Green Job
Nejo AI Summary
Salesforce administration for telephony integration at provider of solar, storage, and wallbox solutions, managing ring groups and caller IDs. 2-3 years Salesforce Administrator experience and contact center integration knowledge required. Fast-growing startup environment.
Requirements
- Experience in contact center or telephony-related work
- Knowledge of integrating contact center platforms
- 2-3 years experience as Salesforce Administrator
- Strong analytical and communication skills
- Organizational and problem-solving skills
- Ability to work in collaborative teams
- Curiosity about helping others
- Ability to convert problems into solutions
Tasks
- Design and test Salesforce enhancements
- Document and implement approved system changes
- Collaborate with cross-functional technical teams
- Optimize customer service and integration processes
- Manage ring groups and caller IDs
- Oversee lists, campaigns, and call flows
- Manage Salesforce and contact center integrations
- Integrate support processes with Microsoft Teams
- Troubleshoot operational requests for user groups
- Maintain documentation for policies and configurations
- Train business owners on new features
- Support the rollout of system updates
Work Experience
- 2 - 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- Sales Cloud
- Service Cloud
- CRM solutions
- Contact center platforms
Benefits
Startup Environment
- Fast-growing future-oriented startup
Job Security
- Safe workplace
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Enpal B.V. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ENEnpal B.V.
Salesforce CTI Admin(m/w/x)
Berlin
Full-timeRemoteExperienced
Green Job
Nejo AI Summary
Salesforce administration for telephony integration at provider of solar, storage, and wallbox solutions, managing ring groups and caller IDs. 2-3 years Salesforce Administrator experience and contact center integration knowledge required. Fast-growing startup environment.
Requirements
- Experience in contact center or telephony-related work
- Knowledge of integrating contact center platforms
- 2-3 years experience as Salesforce Administrator
- Strong analytical and communication skills
- Organizational and problem-solving skills
- Ability to work in collaborative teams
- Curiosity about helping others
- Ability to convert problems into solutions
Tasks
- Design and test Salesforce enhancements
- Document and implement approved system changes
- Collaborate with cross-functional technical teams
- Optimize customer service and integration processes
- Manage ring groups and caller IDs
- Oversee lists, campaigns, and call flows
- Manage Salesforce and contact center integrations
- Integrate support processes with Microsoft Teams
- Troubleshoot operational requests for user groups
- Maintain documentation for policies and configurations
- Train business owners on new features
- Support the rollout of system updates
Work Experience
- 2 - 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- Sales Cloud
- Service Cloud
- CRM solutions
- Contact center platforms
Benefits
Startup Environment
- Fast-growing future-oriented startup
Job Security
- Safe workplace
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Enpal B.V. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Enpal B.V.
Industry
EnergyAutomation
Description
Das Unternehmen vermietet Solaranlagen, Stromspeicher und Wallboxen und bietet integrierte Lösungen für grüne Energie.
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