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ALALO

Sales & Service Manager(m/w/x)

Hamburg
Full-timeOn-siteSenior

Driving sales and guest experience for mindful movement products. Leadership experience in retail or related industry required. Flexible working hours.

Requirements

  • Prior leadership experience in retail or related industry
  • Working knowledge of MS Office (Word, Excel, Outlook)
  • Extraordinary interpersonal and communication skills
  • Agility and ability to handle multiple tasks
  • Highly motivated by driving business
  • Business owner mindset and entrepreneurial spirit
  • Independent work ethic, time management, accountability
  • Alignment with ALO’s Guiding Principles

Tasks

  • Investigate sales opportunities and root causes
  • Escalate process or system gaps with the General Manager
  • Oversee the Sales & Service team
  • Execute exceptional guest experiences on the floor
  • Assess guest connection and product education levels
  • Coach team members to address performance gaps
  • Build daily client relationships with customers
  • Ensure effective sales floor coverage
  • Develop workforce solutions
  • Lead selling initiatives throughout the store
  • Partner with the General Manager on sales strategy
  • Implement sales strategy with the Sales & Service team
  • Represent the business in meetings and calls
  • Manage the budget and business data
  • Monitor sales metrics and expenses
  • Inform planning processes, including business reviews
  • Plan for future business needs to ensure performance
  • Ensure the team communicates ALO's mission and principles
  • Lead the team through accountability and coaching
  • Develop talent within the team
  • Elevate communication within the Operations and Visual team
  • Establish internal and external pipelines
  • Develop succession planning and recruitment strategies
  • Write effective schedules aligned with business strategy
  • Oversee execution of the ALO Sales and Service Model
  • Protect operational efficiency
  • Collaborate with business partners to support organizational goals
  • Implement the General/Store Manager's vision
  • Navigate the organization balancing business needs and brand culture

Work Experience

  • approx. 4 - 6 years

Education

  • High school diploma

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • MS Office
  • Word
  • Excel
  • Outlook

Benefits

Flexible Working

  • Flexible working hours
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ALO and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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