Description

In this role, you will focus on managing and expanding sales for technical products in the Acoustic & Thermal market. Daily activities will involve building strong customer relationships, preparing quotations, and providing technical support, while also strategizing with management to meet sales targets.

Requirements

• •Bachelor’s degree in business, engineering, or related technical discipline
• •5+ years of related work/sales experience in technical or process related industry
• •Demonstrated success/aptitude in industrial business to business
• •Hands-on experience with procurement
• •Experience utilizing a CRM tool and/or other reporting functions
• •Passion for providing high level of customer service
• •In-depth understanding of Noise and Vibration treatment
• •Proven ability to manage difficult customer situations
• •Mechanical aptitude and business acumen
• •Ability to build relationships and sell technical solutions
• •Demonstrated knowledge of market and competition
• •Ability to exercise sound judgement and discretion
• •Strong critical thinking skills and attention to detail
• •Exceptional prioritization, time management, and organizational skills
• •Proficient computer skills using various software applications
• •Working knowledge of Microsoft Office Products, Power Bi, Visual, ERP, and CRM Systems
• •Ability to communicate clearly and persuasively
• •German mother tongue and English very fluent
• •Ability to positively interact and work collaboratively
• •Demonstrated commitment to personal professional development
• •Ability to travel domestically as needed

Tasks

• •Manage and grow sales accounts
• •Prospect for new customers
• •Prepare, price, and present quotations
• •Establish working relationships with customers
• •Negotiate pricing and order agreements
• •Communicate changes in customer demands internally
• •Provide technical support to customers
• •Resolve customer issues through collaboration
• •Solicit sales of new products via phone or in person
• •Set final prices and margins for new products
• •Maintain awareness of competitor activities
• •Develop and prepare customer stocking agreements
• •Review agreements versus actual performance quarterly
• •Assist in resolving customer accounts receivable issues
• •Present technical information to customers as needed
• •Meet or exceed sales and profit targets
• •Strategize with management on sales tactics
• •Cultivate strong relationships with customers
• •Field customer calls and respond efficiently
• •Collaborate with internal teams to meet customer expectations
• •Gather data and prepare reports or presentations
• •Visit customers for sales and training purposes
• •Research and resolve customer problems and requests
• •Document customer complaints and feedback promptly
• •Initiate returns and credits when necessary
• •Coordinate with customer service and operations for order fulfillment
• •Utilize CRM for trip reporting and communication
• •Ensure accurate and timely travel expense reporting
• •Report to the European Business Manager

Tools & Technologies