ServiceNow
AI Architect(m/w/x)
Full-timeOn-siteExperienced
Frankfurt am Main
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SEServiceNow
Program Manager - Professional Services(m/w/x)
Frankfurt am Main
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
Leading large, complex ServiceNow AI platform implementations for Fortune 500 clients. 8+ years professional services experience with AI integration and ServiceNow certifications required. Collaboration with sales, partners, and customers on customer success.
Requirements
- Experience integrating AI into work processes
- ServiceNow platform implementation/operation
- ServiceNow certifications
- 8+ years progressive experience in professional services
- Excellent written and verbal communication skills
- Project Management certification (PMI or similar)
- Agile Scrum experience
- Scrum Master certification (desirable)
- Comfortable leading projects independently
- Good understanding of technology
- Driving complex issues through analysis and resolution
- Growth mindset and willingness to learn
- Right to work in the country
Tasks
- Lead delivery team throughout large, complex customer engagements
- Drive overall vision and direction for customer success
- Collaborate with Sales Account Team, partners, and customers
- Understand customer challenges, partners, issues, and value delivered
- Apply Now Create methodology and prescriptive guidance
- Foster collaboration and effective decision-making
- Establish program governance for scope, time, schedule, cost, and business objectives
- Develop and execute risk assessment, prevention, and mitigation plans
- Identify and resolve issues efficiently
- Mentor ServiceNow and Partner team members
- Propose solutions for gaps between actuals and plan of record
- Work as Project/Program implementation expert during sales cycles
Work Experience
- 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Fluent
Tools & Technologies
- AI-powered tools
- ServiceNow
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SEServiceNow
Program Manager - Professional Services(m/w/x)
Frankfurt am Main
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
Leading large, complex ServiceNow AI platform implementations for Fortune 500 clients. 8+ years professional services experience with AI integration and ServiceNow certifications required. Collaboration with sales, partners, and customers on customer success.
Requirements
- Experience integrating AI into work processes
- ServiceNow platform implementation/operation
- ServiceNow certifications
- 8+ years progressive experience in professional services
- Excellent written and verbal communication skills
- Project Management certification (PMI or similar)
- Agile Scrum experience
- Scrum Master certification (desirable)
- Comfortable leading projects independently
- Good understanding of technology
- Driving complex issues through analysis and resolution
- Growth mindset and willingness to learn
- Right to work in the country
Tasks
- Lead delivery team throughout large, complex customer engagements
- Drive overall vision and direction for customer success
- Collaborate with Sales Account Team, partners, and customers
- Understand customer challenges, partners, issues, and value delivered
- Apply Now Create methodology and prescriptive guidance
- Foster collaboration and effective decision-making
- Establish program governance for scope, time, schedule, cost, and business objectives
- Develop and execute risk assessment, prevention, and mitigation plans
- Identify and resolve issues efficiently
- Mentor ServiceNow and Partner team members
- Propose solutions for gaps between actuals and plan of record
- Work as Project/Program implementation expert during sales cycles
Work Experience
- 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Fluent
Tools & Technologies
- AI-powered tools
- ServiceNow
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
ServiceNow
Industry
IT
Description
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Not a perfect match?
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