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HelloFresh
8d ago

Product Marketing Lead - Customer Lifecycle & Engagement(m/w/x)

Berlin
Full-timeWith Home OfficeSenior
AI/ML

Description

You will shape product narratives and lifecycle strategies, turning complex AI and loyalty initiatives into compelling stories that deepen engagement across the entire customer journey.

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Requirements

  • 8+ years in Product Marketing, similar strategic roles, or lifecycle/retention exposure
  • Ability to translate strategies into GTM plans and narratives
  • Understanding of loyalty programs, subscription dynamics, personalization, and merchandising
  • Excellent cross-functional collaboration skills
  • Track record of high-impact work in high-growth environments

Education

Bachelor's degree
OR
Master's degree

Work Experience

8 years

Tasks

  • Define the lifecycle product marketing strategy
  • Shape value articulation for customer segments
  • Drive go-to-market frameworks for product releases
  • Craft messaging architecture to strengthen loyalty
  • Lead marketing for loyalty and personalization initiatives
  • Develop product narratives and creative toolkits
  • Communicate new product capabilities to customers
  • Shape onboarding and reactivation communication journeys
  • Guide in-app and lifecycle content strategies
  • Ensure consistent global messaging and storytelling
  • Develop playbooks for local marketing teams
  • Influence product roadmaps with customer insights

Languages

EnglishBusiness Fluent

Benefits

Retirement Plans

  • Subsidized Pension Scheme

Other Benefits

  • Berlin relocation support
  • HelloFresh Academy access

Flexible Working

  • Hybrid working model

Free or Subsidized Food

  • Weekly HelloFresh box discount
  • Office meals discount

Learning & Development

  • Annual learning & development budget
  • German language learning budget

Mental Health Support

  • Mental health support
  • Headspace wellbeing platform
  • Spill wellbeing platform

Parking & Commuter Benefits

  • Transportation perks

Family Support

  • Working-parent-friendly benefits

Healthcare & Fitness

  • 24/7 gym access

Workation & Sabbatical

  • Sabbatical leave options
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of HelloFresh and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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